Vestiaire Collective is the leading global online marketplace for desirable pre-loved fashion. Our mission is to transform the fashion industry for a more sustainable future by empowering our community to promote the circular fashion movement. Vestiaire was founded in 2009 and is headquartered in Paris with offices in London, Berlin, New York, Singapore, Ho Chi Minh and Hong Kong and warehouses in Tourcoing (France), Crawley (UK), Hong Kong and New York.
We currently have a diverse global team of 700 employees representing more than 50 nationalities. Our values are Activism, Transparency, Dedication and Greatness and Collective. We are proud to be a BCorp.

WHO YOU ARE - NECESSARY QUALIFICATIONS:

• Bachelor’s degree or equivalent practical experience.
• Demonstrated understanding of the techniques and methods of modern product discovery and product delivery.
• 5 years working on technology-powered products as either a product manager, product designer, engineer, data analyst, data scientist, or user researcher.
• Demonstrated ability to learn multiple functional areas of business – engineering, design, finance, sales, or marketing.
• Demonstrated ability to figure out solutions to hard problems with many constraints, using sound judgment to assess risks, and to lay out your argument in a well-structured, data-informed, written narrative.
• Proven ability to engage with engineers, designers, and company leaders in a constructive and collaborative relationship.-

ABOUT THE ROLE

Customer engagement is at the heart of what drives Vestiaire Collective’s 2nd hand luxury fashion platform. You will work as part of a cross-functional product team alongside key business stakeholders to evolve our customer engagement mechanics and drive customer loyalty, trust and community.

WHAT YOU WILL DO

As Senior Product Manager, you will set the overarching engagement strategy for Vestiaire Collective in alignment with overall company goals and industry best practices.
Together with the Engagement product team you will define and execute initiatives to drive the strategy, engagement KPIs and improve the overall 1experience of Vestiaire Collective customers.
As a member of Vestiaire”s Product and Technology Organization you will support the evolution of our product development ways of working, embracing AI as a tool to work more efficiently and effectively.