ABOUT LEAGUE

Founded in 2014, League is the leading healthcare consumer experience (CX) platform, powered by artificial intelligence (AI), reaching more than 63 million people around the world and delivering the highest level of personalization in the industry. Payers, providers, and consumer health partners build on League’s platform to deliver high-engagement healthcare solutions proven to improve health outcomes. League has raised over $285 million in venture capital funding to date, powering the digital experiences for some of healthcare’s most trusted brands, including Highmark Health, Manulife, Medibank, and Shoppers Drug Mart.

POSITION SUMMARY:

League’s platform enables our customers to offer highly engaging and personalized health experiences to their users. The Apps and Solutions (A&S) Senior Product Manager is a customer-facing role that is instrumental in helping define the long term strategy and roadmaps of some of the most complex applications powered by League.
In this role you are responsible for building and maintaining strong relationships with client leaders and fellow PMs, ensuring a deep understanding of their priorities, smooth implementations and delivery of features, expert product solutioning, professional and timely client communication, and executing strong product judgment.
In this role you may work with one or multiple customers or prospects and may move from customer to customer as League grows. You will lean into solutions that leverage the broad range of capabilities in the League platform. When custom solutioning is required you will partner with design, engineering, strategy and your product peers to assure you are formulating solutions that are engaging, cohesive and help people lead healthier happier lives.
In this role you will closely track client metrics to track solution health and participate in organizational product reviews to lend your expertise to the solutions that other PMs are developing.

In this role, you will:

• Manage the roadmap for various A&S customers, identifying opportunities to create new capabilities or optimizations of existing capabilities.
• Develop the client relationship via offering, educating and delivering League solutions, and promoting the client’s vision and needs within League.
• Run product discovery, compile product requirements, and solicit engineering feedback to create solution definitions that are strategic and compelling
• Serve as a subject matter expert on League platform capabilities, and evangelize the value of the League platform to stakeholders.
• Proactively manage and prioritize the backlog of enhancements
• Define requirements and value proposition of custom features and complex capability deployments
• Monitor application performance and identify opportunities to create more value and exceed our goals
• Partner with Customer Success to be the primary Product Management point of contact with our customer

SECURITY-RELATED RESPONSIBILITIES

• Compliance with Information Security Policies
• Compliance with League’s secure coding practice
• Responsibility and accountability for executing League’s policies and procedures
• Notification of HR, Legal, Compliance & Security of any incidents, breaches or policy violations
  Our employees come from different backgrounds, and we celebrate those differences. We are looking for the best candidates for our open roles, but do not expect applicants to meet every qualification in order to be considered. If you are excited about what you could accomplish at League and believe you can add value to our team, we would love to hear from you.
  We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you are an individual in need of assistance at any time during our recruitment process, please contact us at recruitinginfo@league.com.

In this role, you will:

• Manage the roadmap for various A&S customers, identifying opportunities to create new capabilities or optimizations of existing capabilities.
• Develop the client relationship via offering, educating and delivering League solutions, and promoting the client’s vision and needs within League.
• Run product discovery, compile product requirements, and solicit engineering feedback to create solution definitions that are strategic and compelling
• Serve as a subject matter expert on League platform capabilities, and evangelize the value of the League platform to stakeholders.
• Proactively manage and prioritize the backlog of enhancements
• Define requirements and value proposition of custom features and complex capability deployments
• Monitor application performance and identify opportunities to create more value and exceed our goals
• Partner with Customer Success to be the primary Product Management point of contact with our custome

Applying to a role you love can be exhausting, and understanding the next steps can feel vague and uncertain. You have done the hard part of submitting your application; let’s do ours by sharing potential next steps

• You should receive a confirmation email after submitting your application.
• A recruiter (not a computer) reviews all applications at League.
• If we see alignment with League’s needs, a recruiter will reach out to learn more about your goals. The recruiter will also share the team-specific interview process depending on the roles you are exploring.
• The final step is an offer, which we hope you will accept!
• Prior to joining us, we conduct reference and background checks. Additional checks could be required for US Candidates, depending on the role you are exploring