Senior Product Manager, Claims at ePayPolicy
Austin, Texas, USA -
Full Time


Start Date

Immediate

Expiry Date

11 Aug, 25

Salary

0.0

Posted On

11 May, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Marketing/Advertising/Sales

Description

Every day, ePayPolicy helps over 7,500 insurance companies speed up incoming and outgoing payments. By helping them move from manual, outdated forms of payment collection to modern payment tools, we help their companies work faster and more efficiently. (Check out our almost 5-star customer reviews.)
How do we do it? With powerful payment tools that just work. Our secure, online ACH and credit card payment page is the core product for many of our companies. But we also provide an integrated suite of helpful features for insurance companies of all sizes, including point-of-sale financing, payables network tools and check reconciliation, all within a single dashboard.
Our expert, live support team helps deliver exceptional care every day, with an industry-leading 97% customer retention rate. Our customers love us. We love them.
Founded in 2014, our growing team is based in Austin, TX, and has clients in all 50 US states. We’ve grown over 300% in the last three years - with big plans for the future.

JOB DESCRIPTION

We are looking for an entrepreneurial Senior Product Manager to lead our new payables and disbursement initiatives from product discovery to delivery. You will be the primary driver in deeply understanding and prioritizing customer needs with a cross-functional team including engineers and designers. The Product Manager will work closely with engineering, strategy, customer success, sales, operations, marketing, partners, and leadership teams to ensure we all succeed in delivering industry-leading products.

Responsibilities
  • Deeply understand customers and translate needs into innovative solutions that drive company growth.
  • Identify opportunities and solutions through customer discovery, interviews, market research, and experiments
  • Define successful outcomes with clear metrics, decision criteria, and milestones
  • Bring understanding, clarity, and priority to ambiguous opportunities through product discovery and roadmaps
  • Drive rapid product delivery to customers with well-defined stories, backlog, and releases
  • Lead product releases and set the expectation for delivery of new functionality
  • Collaborate with sales, marketing, and customer success to ensure product adoption
  • Maximize team delivery by actively removing obstacles and impediments
  • Become the company and industry expert and inspiration for these solutions
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