Overview:
The Senior Product Manager (Claims) is responsible for identifying customer and market needs, developing a 12- month strategic plan/roadmap that aligns to business goals, and planning and executing to that vision for our Claims suite of products. They are a player/coach people leader managing a team of analysts and solution engineers within their defined product. The Product Manager closely partners with Engineering counterparts to solve complex business and client problems that drive solutions that delight our users and clients. The Product Manager manages product development deliverables, such as requirements documentation, analytics, design reviews, implementation, and delivery.
Starting base pay for this role is between $145,000 and $175,000. The actual base pay is dependent upon many factors, such as transferable skills, work experience, business needs, training, location, and market demands. The base pay range is subject to change and may be modified in the future. This role will be eligible for a bonus as well as competitive medical, dental, and vision benefits, wellness reimbursement, life insurance, and a 401(k) with company match. We offer vacation and sick leave benefits (under a flexible time off policy in most states).
Responsibilities:

People Leadership

• Acts as player (60-70%)/coach (30-40%) responsible for daily management of team, both delegating and completing work across product responsibilities including but not limited to discovery, requirements definition, design collaboration, agile ceremony participation, and more.
• Responsible for ensuring team members are adhering to department processes and best practices.
• Coordinates assignment of colleagues to deliverables aligned with prioritized roadmap and backlog while managing colleague capacity.
• Ensures team members have the necessary tools, knowledge, skills to execute upon assigned deliverables.
• Accountable for individual and team productivity measurements.
• Performs ongoing team member career development and performance evaluations in addition to annual performance review process.

Roadmaps and Product Strategy

• Owns the 12-month prioritized thoughtful product roadmap and associated feature-level backlog. Aligns team around delivery of high value business outcomes.
• Researches and identifies emerging market and technology needs to influence the market roadmap and promote innovation and differentiation.
• Uses data to validate roadmap prioritization and proposed solution builds. Ensures that we are solving the right problems and that these problems are worth solving.
• Builds deep business domain and user and client expertise to identify product and market opportunities.
• Acts as the subject matter expert for their assigned product and market

Backlog Maintenance, Prioritization, and Scrum Team Support

• Participates in quarterly release planning activities, driving direction and prioritization for each quarter.
• Executes against strong time management and planning to ensure adequate time is allotted for work to move through product life-cycle inclusive of discovery, requirements, design, and architecture.
• Serves as the product owner of the scrum team to plan the work of the team and resolve in-sprint issues.
• Acts as a ruthless “prioritizer” utilizing product prioritization framework to support constantly prioritized roadmap and backlog while balancing the needs of clients and stakeholders.
• Performs necessary backlog maintenance to support health, such as identifying escalated feature or bug requests and preparing them for upcoming sprints.
• Serves as the day-to-day contact for the team on clarification of requirements and drives the teams’ refinement ceremony.
• Performs functional testing and confirm sprint demos to ensure delivery of quality software.

Requirement Creation:

• Documents requirements in the form of user stories, translating business requirements into technical requirements, to create a shared understanding with Engineering teams.
• Validates team’s product & engineering artifacts (User Stories/Acceptance Criteria, Visual Collaboration documents, design documents, etc.) to ensure risks to value, viability, feasibility, and usability are addressed upfront.

Business Partnership

• Partners with stakeholders across the organization to align to transparent strategic longterm roadmaps and ensure delivery of the aligned product outcomes.
• Partners with marketing and operations to provide market and product responses to RFIs.
• Champions and models Origami Risk’s values (Prioritize Clients’ Trust and Success, Innovate with an Entrepreneurial Spirit, Collaborate and Win as a Team)
• Other duties as assigned.

Qualifications:

• Bachelor’s Degree in technology, business, liberal arts, science, or engineering.
• 7+ years’ experience in Product Management, including owning a product roadmap and driving Agile processes
• Prior experience in P&C insurance industry, specifically in claims
• Excellent analytical and conceptual thinking skills and a high attention to detail
• Business acumen to identify opportunities, facilitate strategic planning, and use data and storytelling to influence.
• Ability to balance short term needs with long-term strategy.
• Strong relationship building skills, including an ability to influence stakeholders and scrum team members.
• Exceptional communication skills (verbal and written) across all levels of the organization.
• Experience overseeing all or some phases of the product development lifecycle.
• Experience working in agile methodologies and working on an agile team.

Who We Are:
Origami Risk provides integrated SaaS solutions to organizations across the risk and insurance ecosystem — from insured corporate and public entities to brokers and risk consultants, insurers, third party claims administrators (TPAs), and risk pools. We deliver our risk management and insurance core system solutions from a cloud-based platform that is highly configurable, completely scalable, and accessible via web browser and mobile app.
Dais Technology, a subsidiary of Origami Risk, provides a no-code platform that revolutionizes insurance product creation for MGAs, insurers, and reinsurers. Dais’ event-based architecture enables AI-driven bundling, automation, and real-time deployment.
Solutions from Origami Risk and Dais Technology are backed by a best-in-class service team of experienced risk and insurance professionals who possess a balance of industry knowledge and technological expertise. A singular focus on helping clients achieve their business objectives underlies our approach to developing, implementing, and supporting our risk management, safety, compliance, and insurance core system technology solutions.
Origami Risk is proud to be an equal opportunity employer. We thrive and benefit from diversity and are committed to creating an inclusive and equitable environment for all employees. We do not discriminate against any individual based upon race, religion, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, color, sex, national origin, age, marital status, military or veteran status, disability, or any other characteristic protected by applicable law.
Caution: Be alert to recruiting scams. We have received reports of individuals impersonating Origami Risk recruiters to deceive candidates into disclosing personal information. These impostors use fake Origami Risk domain names and email addresses. Please double-check that any email address from an Origami Risk recruiter ends with origamirisk.com or talent.icims.com. And to confirm the legitimacy of any recruiting communication, feel free to email transparencycheck@origamirisk.com

Please refer the Job description for details