Senior Product Manager - CommBank Yello for Business at Commonwealth Bank

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

0.0

Posted On

23 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategic Vision, Product Roadmap, Customer Engagement, Commercial Growth, Value Proposition Development, Product Enhancements, Business Case Development, Stakeholder Influencing, Human Centered Design, Risk Management, Compliance, Analytical Capability, Data Interpretation, Problem Solving, Governance, Prioritization

Industry

Financial Services

Description

The opportunity We are seeking a Senior Product Manager to help lead the strategic vision and execution of CommBank Yello for Business, shaping a compelling reward & recognition proposition that delivers value to customers, and meets our Business Bank strategic objectives. This is a high impact role requiring strong strategic thinking, analytical capability, and stakeholder influencing & engagement. See yourself in our team The Everyday Business Banking (EBB) team supports the full spectrum of business customers’ everyday banking needs from the smallest businesses to the largest corporates. We have accountability for Deposits & Transactions, Payment Acceptance, Commercial Cards, Customer Loyalty Propositions, Customer Lifecycle Management and Transaction Banking Services frontline. This role sits in the Cards and Loyalty Crew, which has the unique responsibility to design, build and run the Business Bank’s loyalty proposition, that enables us to take the “best of CommBank” to the market, so we can drive greater customer value, and grow our leading market share. We’re interested in hearing from people who can Define and help drive the strategic vision, roadmap, and performance of the Business Bank’s loyalty proposition. Drive customer engagement and sustainable commercial growth. Develop and evolve the CommBank Yello for Business program value proposition, tiering structure, and benefits frameworks to address identified customer needs, market opportunities, and competitive threats. Own end-to-end product changes and enhancements, securing appropriate approvals and managing governance, risk, and compliance requirements. Develop robust business cases and commercial models to support investment decisions and prioritisation. Communicate clearly and persuasively, translating complex analytical insights into compelling recommendations. Influence and align diverse stakeholders across Business Banking, Retail Banking Services, Marketing, Digital, Data & Analytics, Partnerships, Technology and Risk. Apply Human Centered Design principles to deeply understand business customer needs and translate insights into differentiated, seamless end-to-end experiences. Lead discovery initiatives, using research, experimentation, and performance data to validate and optimise solutions. Proactively manage risk, compliance, and regulatory considerations. Experience and Skills 5+ years Product Management experience, ideally within financial services, loyalty programs, or customer engagement propositions. Risk mindset with proactive identification and management of regulatory and operational risks. All CommBank employees are expected to pro-actively identify, understand, and openly discuss and act on current and future risks. Strong strategic thinking capability with proven success defining and delivering a product vision and roadmap. Understanding of loyalty programs beneficial. Strong analytical capability with experience interpreting complex data sets, building commercial cases, and driving optimisation decisions. Demonstrated ability to balance customer experience, commercial outcomes, risk, and operational considerations. Exceptional written and verbal communication skills, with the ability to influence senior stakeholders. Strong problem-solving capability with comfort navigating ambiguity and complexity. If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 06/04/2026 Whether you’re passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you’ll thrive. You’ll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too.

Responsibilities

This role involves leading the strategic vision and execution for the CommBank Yello for Business loyalty proposition, focusing on defining the roadmap, driving customer engagement, and evolving the program's value structure. The Senior Product Manager will own end-to-end product changes, secure necessary approvals, and develop robust business cases to support investment decisions.