Senior Product Manager - Customer App (f/m/d) at Enpal B.V.

Berlin, , Germany -

Full Time

Start Date

Immediate

Expiry Date

03 Feb, 26

Salary

0.0

Posted On

05 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, Customer Experience, Mobile Product Development, Outcome-Driven Development, Cross-Functional Collaboration, Strategic Thinking, Communication Skills, IoT-Connected Products, Energy Systems, User Experience, Customer Discovery, Team Building, Personalized Workflows, Sustainable Future, Complex Applications, Hands-On Mindset

Industry

Services for Renewable Energy

Description

Company Description Our goal is a solar power system on every roof, a storage unit in every house, and an e-car in every garage. How are we achieving this? Enpal makes solar easy: we rent out solar power systems, electricity storage and wallboxes at an all-inclusive rate, supplemented by a low-cost green electricity tariff, and intelligently networked into an integrated overall solution. We are just at the beginning of our journey to becoming Europe's largest energy company. That's why we're looking for talented people to accompany us on this journey, leave their footprint and celebrate successes together with us. At Enpal, you will find a dynamic working environment as well as the space to develop yourself personally and professionally and to use your strengths effectively. As the first green unicorn in Germany and the fastest-growing energy company in Europe (FT1000 Ranking 2022 by Financial Times & Statista), we continue to advance our mission of green energy for everyone. Be part of this success story and change the world with us! Job Description Lead the development and strategic evolution of Enpal’s Customer App, the central touchpoint for customers to monitor and interact with their energy systems. Customer Experience - design and deliver intuitive, personalized workflows that adapt to diverse customer setups (e.g. PV + electricity, charging only, heat pump, etc.), ensuring the app feels tailored to each user while enabling upsell and cross-sell opportunities. Discovery & Research - drive continuous customer discovery and product shaping efforts to uncover needs, validate solutions, and measure impact. Product Vision - co-define the long-term vision for the Customer App, aligning with Enpal’s strategic goals. Outcome-Driven Development - champion a culture of measurable impact, focusing on customer happiness, engagement, and business outcomes. Cross-Functional Collaboration - work closely with engineering, design, and other product managers to build scalable product streams and deliver high-quality features. Strategic Exposure - engage directly with C-level stakeholders to align on priorities, communicate progress, and influence company-wide initiatives. Team Building - play a key role in scaling the Customer App team, helping define roles, processes, and culture as one of the senior members. Qualifications 5 - 8+ years of experience as a Product Manager, ideally in B2C environments with complex customer-facing applications. Proven track record in mobile product development and delivering personalized, high-impact user experiences. Strong experience in outcome-driven product development, with a focus on measurable customer satisfaction and business value. Excellent communication skills in English (C1+), able to clearly articulate vision, strategy, and decisions across all levels of the organization. Comfortable navigating ambiguity and complexity - able to break down challenges and drive clarity. Strategic thinker with a hands-on mindset - ready to shape the product while building the team and processes around it. Experience working with IoT-connected products or energy-related systems is a strong plus. Passionate about creating products that empower users and contribute to a sustainable future. Additional Information Work in Germany's first green unicorn and actively shape the solar energy revolution. The sun shines all over the world - at Enpal you will find a highly motivated and diverse team with more than 65 different nationalities. Would you rather keep your pet company at home or your colleagues at the office? Even after the pandemic, we offer you a hybrid working model We fulfill every start-up cliché - in our modern office in Berlin-Friedrichshain, you'll find everything your heart desires, from a ping-pong table and yoga corner to a roof terrace and stocked drinks fridges. Your kick-start at Enpal - Get to know the company, your team colleagues and our founder Mario on your onboarding day. Stay up to date - Whether it's company figures at our monthly all-hands meetings or how a photovoltaic system works at the Lunch & Learn, you'll always know exactly what's going on. Energy transition only works together - At Enpal, you can expect a legendary team spirit and unforgettable team events. No mistakes, no progress - We live a strong feedback culture and grow with your input, either personally or anonymously via our feedback tool Culture Amp. At Enpal, we are proud of the diversity of our team. No decisions are made on the basis of skin colour, religion or religious belief, ethnic or national origin, nationality, gender identity, sexual orientation, disability or age, either during recruitment or employment. Enpal stands for a safe workplace and takes action against discrimination and harassment of any kind.

Responsibilities

Lead the development and strategic evolution of Enpal’s Customer App, ensuring it serves as the central touchpoint for customers. Collaborate with cross-functional teams to deliver high-quality features and enhance customer engagement.