Senior Product Manager - Customer Digital Profile & Consent Platform at Ford Global Career Site

Dearborn, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Jan, 26

Salary

0.0

Posted On

10 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, Data-Driven Insights, Cross-Functional Collaboration, Site Reliability Engineering, Cloud Technologies, Test-Driven Development, API Design, Microservices, Agile Environments, Stakeholder Management, Mentorship, Operational Excellence, Automation, Customer Digital Profile, Consent Management, Data Governance

Industry

Motor Vehicle Manufacturing

Description

Product Management Define and execute the product vision and strategy for the Customer Digital Profile and Consent Platform, ensuring alignment with Ford's overall business objectives and customer-centric goals. Lead the end-to-end product lifecycle, from ideation and roadmap development to feature prioritization, delivery, and continuous improvement, leveraging data-driven insights and fostering cross-functional collaboration. Utilize data-driven approaches, including product experiments, user interviews, and metrics analysis, to gather customer feedback, validate assumptions, and continuously improve the product experience. Champion innovation by spearheading automation, process improvements, and lifecycle management initiatives that optimize product delivery and foster a culture of reuse and deprecation. Site Reliability Engineering & Technical Excellence Drive technical excellence and site reliability for high-throughput, real-time, global platforms, championing scalable architectures, cloud technologies (GCP), automation, and robust operational practices to ensure performance, security, and compliance. Guide the engineering of highly scalable, maintainable, and performant software platforms utilizing Test-Driven Development (TDD) and evolutionary architecture principles. Measure and optimize system performance proactively, anticipating customer needs and pushing enterprise capabilities forward with innovative resilience strategies and by reducing operational toil via automation. Lead root cause analysis of production incidents, implement preventive measures, and conduct blameless postmortems to continuously improve system reliability and design. People Management & Stakeholder Management Cultivate a high-performing team culture through mentorship, clear communication, and effective stakeholder management, ensuring seamless coordination and alignment across diverse internal and external partners. Mentor and guide team members through technical and operational challenges, driving continuous growth and fostering a culture of collaboration and high-performance. Effectively communicate product vision, strategy, and progress to executive leadership and stakeholders, securing alignment and support for strategic initiatives. Seamlessly manage escalations and influence appropriately across diverse stakeholder groups, acting as a champion of change and fostering effective collaboration.. Bachelor's degree in Computer Science, Engineering, Business, or equivalent experience. 5+ years experience managing large-scale distributed systems and complex platform products, including cloud (GCP, AWS, Azure) deployments and architectural leadership. 5+ years of product management experience with a proven track record in agile environments (Scrum, Kanban) and using tools like Jira. Strong technical foundation including Test-Driven Development (TDD), API design, microservices, and cloud-based architecture. Proven ability to drive product vision, strategy, and roadmap development aligned with business priorities and regulatory compliance. Data-driven with strong analytical skills, adept at using customer insights, experiments, and metrics to inform product decisions. Excellent communication and stakeholder management skills, experienced in working across global, matrixed teams. 3+ years leading multi-functional, multi-team projects or large engineering teams. Experience in platform/product scalability, reliability engineering, and operational excellence, including defining/monitoring SLOs/SLAs. Familiarity with cloud orchestration, infrastructure as code (Terraform, Docker, CI/CD pipelines), and automation. Expertise in Customer Digital Profile, Consent & Privacy management, data governance, AI/ML integration, or embedded software. Experience in fast-paced, dynamic environments with shifting priorities and matrixed reporting structures. As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder or all of the above? No matter what you choose, we offer a work life that works for you, including: Immediate medical, dental, vision and prescription drug coverage Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more Vehicle discount program for employees and family members and management leases Tuition assistance Established and active employee resource groups Paid time off for individual and team community service A generous schedule of paid holidays, including the week between Christmas and New Year's Day Paid time off and the option to purchase additional vacation time. For more information on salary and benefits, click here: https://fordcareers.co/LL6SP2 Visa sponsorship is not available for this position. Verification of employment eligibility will be required at the time of hire.

Responsibilities

Define and execute the product vision and strategy for the Customer Digital Profile and Consent Platform. Lead the end-to-end product lifecycle, ensuring alignment with business objectives and customer-centric goals.