SEE YOURSELF IN THE TEAM

Business Banking (BB) Payments supports retail to institutional Banking customers. The Domestic Payment Product team is responsible for the product management and development of CBA’s payment solutions.
Reporting to the Chapter Lead, Payments Product Management, you will be part of the Domestic Payments Crew who is responsible for driving payment usage and conversion through channel engagement, frontline initiatives, process improvement, enhanced reporting as well as opportunities to migrate BECS capability.

• Deep product knowledge for Direct Entry, BPAY and Cheques, including understanding of relevant scheme requirements.
• Representing CBA at respective scheme workshops
• Strong proactive risk management and delivering risk initiatives to strengthen product risk profile.
• Leading and coaching junior team members, and building overall team capability
• Delivering product features or process enhancements, including both internal and external marketing, communication and training, and relationship building activities
• Monitoring business results of recently introduced or enhanced processes and recommending modifications in product features, process, and marketing approaches to improve results and embed take up against key objectives
• Responsible for proactively managing risks associated to the products
• Building and fostering strong relationships across the product value chain e.g. frontline teams, digital, compliance, risk and marketing to ensure efficient delivery of product roadmap and resolution of issues
• Working closely with Product Owners and technology teams to define and document detailed feature business requirement