Senior Product Manager at Eftsure

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

27 Apr, 26

Salary

0.0

Posted On

27 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, Cross-Functional Collaboration, Data Analysis, User-Centric Approach, Strategic Thinking, Stakeholder Management, Requirements Elicitation, Agile Principles, Risk Management, Technical Understanding, Communication, Adaptability, Conflict Resolution, Market Awareness, Leadership, Feedback Analysis

Industry

Information Technology & Services

Description

About Eftsure Eftsure is a fast-growing Australian SaaS fintech focused on protecting businesses from payment fraud, supplier fraud and cyber-enabled financial crime. We work with some of Australia’s largest enterprises to safeguard their payment processes through supplier verification, payment controls and intelligent risk automation. Our culture is built on ownership, accountability, curiosity and trust. We value people who think commercially, act ethically, challenge assumptions and care deeply about customer outcomes. At Eftsure, product isn’t a support function - it’s a strategic growth engine. Role Summary The Senior Product Manager role is responsible for driving the end-to-end product lifecycle for a specific product, domain or problem area. You will collaborate cross-functionally to refine and communicate the product vision and strategy, translate it into a clear roadmap and backlog, and deliver features and workflows that align with business goals and user needs. You will excel in product discovery and delivery, balancing customer value, commercial impact and technical constraints. Senior Product Managers are strong communicators and facilitators, skilled at data-informed decision making, and comfortable adapting plans based on customer and market insights. You are a role model for product craft within your squad(s) and a key contributor to the broader product strategy led by Product Leadership. Day-to-Day Responsibilities As a valued member of the Eftsure team, you will be responsible for: Product Vision and Strategy: Refine and communicate the product vision and strategy for your domain, in alignment with the broader Product vision and Eftsure’s business objectives. Roadmap and Backlog Management: Own and maintain a clear, prioritised roadmap and product backlog for your area. Product Discovery and Validation: Plan and execute discovery activities (customer interviews, usability testing, prototype validation, data analysis) to understand user needs, validate problem framing and de-risk solution ideas before and during delivery. Requirements Definition: Translate problems and opportunities into clear requirements that enable engineering and design teams to deliver high-quality solutions. Cross-Functional Collaboration: Work closely with engineering, design, data, GTM and operations to ensure alignment on goals, scope and trade-offs. Remove impediments and foster an environment of collaboration and shared ownership. Data-Informed Decision Making: Use qualitative and quantitative data to inform decisions, evaluate opportunities, prioritise work and measure impact. Balance short-term delivery needs with long-term strategic value. Feedback Analysis and Iteration: Gather and analyse feedback from customers, internal teams and product usage data and use these insights to drive iterative improvements to features, workflows and processes. Stakeholder Communication: Act as a key liaison for your product area. Communicate roadmap, progress, risks and learnings to stakeholders, ensuring transparency and alignment. Release Planning and Quality: Collaborate with engineering, QA, operations and GTM teams on release planning. Ensure features are well tested, meet quality standards and are supported with the right enablement materials for internal teams and customers. Risk, Compliance and Technical Considerations: Understand relevant risk, security, compliance and technical constraints in your domain. Factor these into product decisions and work closely with specialist teams when required. What You Need to Be Successful Strategic Thinking: Deep understanding of your product area, its role in the broader strategy, and how your decisions contribute to Eftsure’s long-term goals. Communication: Ability to clearly convey context, requirements, decisions and trade-offs to cross-functional teams, stakeholders and leadership. Stakeholder Management: Build strong relationships across Product, Engineering, GTM, Risk and Operations, and manage expectations constructively. User-Centric Approach: Prioritise user needs and experiences throughout the product lifecycle, grounded in real customer problems and validated through research. Decision Making: Make timely, informed decisions based on data, feedback and business priorities. Backlog Management: Organise and prioritise the backlog to ensure focus on the highest-value work. Requirements Elicitation: Translate complex inputs into clear, actionable work items. Adaptability: Remain flexible as markets, customer expectations and company priorities evolve. Data Analysis: Use data and analytics tools to understand user behaviour, product performance and trends. Conflict Resolution: Navigate disagreements constructively to maintain progress and trust. Technical Understanding: Maintain a solid grasp of key technical concepts (e.g. data flows, APIs, integrations, constraints). Market Awareness: Stay informed on industry trends, competitors and regulatory context, particularly in fraud, risk, payments and SaaS. Leadership: Inspire and motivate your squad(s) towards shared outcomes through ownership, accountability and continuous improvement. Risk Management: Identify and mitigate risks to delivery and quality, including compliance considerations. Agile Ways of Working: Apply Agile principles to support iterative delivery and learning. Ethical and Professional Conduct: Uphold high ethical standards in privacy, security, professionalism and collaboration. Key Result Areas As a Senior Product Manager, you are accountable for driving or materially influencing the following outcomes in your domain: Conversion, Expansion and Churn: Optimise conversion and expansion while minimising churn, in partnership with GTM teams. Automation and Operational Efficiency: Increase smart automation to reduce manual effort, improve processing speed and minimise errors. Release Frequency and Time to Market: Contribute to a high-quality, consistent release cadence and reduced time to market. Feature and Workflow Adoption: Drive adoption and engagement of key product features and workflows. Lead Time and Cycle Time: Reduce delivery bottlenecks and streamline processes from idea to release. Experience & Qualifications Solid experience in product management, ideally in B2B SaaS, with end-to-end ownership of a product, feature set or domain. Experience in risk, fintech, payments or compliance-heavy products is highly regarded. Demonstrated ability to deliver measurable product outcomes through cross-functional collaboration. Experience using product analytics and user research to inform decisions and measure impact. Bachelor’s degree in Computer Science, Business, Marketing or a related discipline (beneficial but not required). Certified Scrum Product Owner (CSPO) or equivalent product/agile certification. Additional courses or certifications demonstrating advanced product, technical or domain expertise. Why Join Eftsure? You’ll join a high-trust, high-performance environment where product leaders are empowered to think strategically, act decisively and build meaningful solutions that protect businesses at scale. You’ll work on real problems, with real impact, in a company that genuinely values product excellence.

Responsibilities

The Senior Product Manager is responsible for driving the end-to-end product lifecycle, collaborating cross-functionally to refine and communicate the product vision and strategy. They will manage the product roadmap and backlog, ensuring alignment with business goals and user needs.