Senior Product Manager, Engagement & Mobile at Healthie

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Apr, 26

Salary

180000.0

Posted On

06 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, Patient Engagement, Communication Tools, Mobile Experiences, Automation, Data Analysis, Cross-Functional Collaboration, Care Plans, User Retention, Session Frequency

Industry

technology;Information and Internet

Description

Our mission We’re building infrastructure for modern healthcare delivery. Traditional healthcare is plagued with outdated, monolithic EHRs designed to maximize billing outcomes. Patient outcomes and provider experiences have been afterthoughts, as these systems have bolted on non-API-first solutions. None of this is built for how clinically excellent healthcare is actually delivered—longitudinally and collaboratively, with the patient at the center. Healthie is the world’s leading API-first, ONC-Certified EHR for healthcare delivery outside of the hospital. We provide the powerful infrastructure every scaling organization needs—EHR, scheduling, patient engagement, billing, and more—all accessible via modern APIs and a white-labeled UI. Our platform makes it simple for organizations of any size to launch, customize, and scale their care delivery models without reinventing the wheel. Today, over 1 billion API calls are made to Healthie every month, as thousands of organizations—working with more than 13 million patients in total—rely on Healthie to deliver care across a spectrum of specialties, from preventative health and wellness to complex chronic care management. We believe in the power of technology to improve access to healthcare—and we’re building the rails that make this a reality. We work fast and with quality because we provide business-critical, healthcare-critical software that clinicians and patients need for a better healthcare system. We’re customer-obsessed, operate with lightning-fast processes and responses, make our product roadmap public so customers can see what we’re building, and remain relentlessly focused on how care gets delivered. Healthie is backed by leading investors, and while we've $42M raised to date, more importantly, we operate with fiscal responsibility and have been profitable for more than half of our time as a company. Learn more at https://www.gethealthie.com/ Healthie is hiring a Senior Product Manager to lead our Engagement and Mobile initiatives. You will drive the product strategy for the tools that facilitate provider to patient communication, spanning both manual interactions and automated workflows. This role sits at the intersection of our Engagement and Mobile teams. You will be responsible for defining and executing a roadmap that deepens the relationship between providers and their patients through native mobile experiences, automated care programs, and real-time communication tools. About the role As the Senior Product Manager, Engagement, you will oversee a broad suite of features designed to keep patients active and successful in their care journeys. Your responsibilities will include: Communication Infrastructure: Enhancing manual and automated communication tools, including Chat, Program Notifications, and Client Onboarding flows. Mobile Strategy: Leading the product direction for Healthie’s native mobile applications and wearable integrations to ensure a seamless patient experience on the go. Automation and Adherence: Building scalable Programs and Care Plans that automate provider workflows while improving patient adherence and outcomes. Cross-functional Collaboration: Working closely with Engineering, Clinical Product Marketing, and Design to translate clinical needs into high-impact product solutions. Team Integration: Bridging the gap between the Engagement team, focused on Care Plans, Chat, and Programs, and the Mobile team, focused on iOS and Android native apps and Wearables. Details This is a full-time, hybrid position based in our NYC HQ The base salary for this role is $150,000-$180,000 per year. U.S. work authorization is required and Healthie does not provide sponsorship. About you You have at least 5 years of experience in product management, including 2 or more years working on patient engagement platforms, communication tools, or native mobile experiences. You have a proven track record of building tools that facilitate high-volume communication, such as chat, notifications, and automated messaging. You have experience managing native mobile app lifecycles (iOS and Android) and understand the nuances of mobile engagement. You are skilled at translating clinical workflows into automated product experiences like Care Plans and structured Programs. You have a strong track record of using data to inform decisions, particularly metrics related to user retention and session frequency. You are comfortable managing competing priorities across desktop and mobile platforms. Interview Process Quick chat with Katie, Director of Talent or Aaron, Senior Technical Recruiter (20 minutes) Interview with Max, Director of Product (30 minutes) Executive Interview with Cavan CTO, cofounder (20 minutes) Complete our Take Home Assessment (asynchronously) Review Take Home Assessment with (participants subject to change): (60 minutes) Dani, Product Manager Jonathan, VP of Engineering Stefanie, Director of Product Marketing Reference checks To learn more about Working at Healthie & our benefits, click here. Healthie participates in e-verify

Responsibilities

As the Senior Product Manager, you will oversee features designed to keep patients active in their care journeys, enhancing communication tools and leading mobile strategy. You will also build scalable programs that automate provider workflows and improve patient outcomes.