Senior Product Manager - Fraud & Scams at Commonwealth Bank

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

20 Mar, 26

Salary

0.0

Posted On

20 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fraud Management, Scam Management, Risk Mitigation, Regulatory Frameworks, Stakeholder Engagement, Strategic Thinking, Problem-Solving, Cross-Functional Collaboration

Industry

Financial Services

Description

See yourself in the team Business Banking (BB) Payments is at the forefront of safeguarding our customers and the Group against fraud and scams. We partner across Business Banking and the broader organisation to deliver strategic initiatives, reduce risk, and respond to evolving regulatory requirements. This is your opportunity to make a real impact in a critical area of financial services. Do work that matters As Senior Manager – Fraud and Scams, you’ll play a pivotal role in shaping and executing strategies that protect our customers and the Group. You’ll lead risk buy-down projects, influence Group policy, broader industry changes, and collaborate with internal and external stakeholders to ensure we stay ahead of emerging threats. Drive strategic initiatives to strengthen fraud and scam prevention across Business Banking and the Group. Lead risk customer focused projects, ensuring timely delivery and measurable outcomes. Monitor and respond to changes in the regulatory landscape, aligning our approach to industry standards. Partner with internal teams to influence policy and regulatory developments. Provide thought leadership on emerging fraud and scam trends, ensuring proactive risk management. We are looking for candidates who have Extensive experience in fraud and scam management within financial services. Proven ability to deliver strategic projects and risk mitigation initiatives. Strong understanding of regulatory frameworks and industry standards. Exceptional stakeholder engagement and influencing skills. Strategic thinker with a proactive approach to problem-solving and risk management. Ability to work with cross-functional teams and drive change in complex environments. Why Join Us? Hybrid working environment – flexibility to balance office and remote work. Opportunities to shape the future of fraud and scam prevention at scale. A collaborative culture that values innovation and continuous improvement. If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 09/01/2026 Whether you’re passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you’ll thrive. You’ll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too.

Responsibilities

As Senior Manager – Fraud and Scams, you will shape and execute strategies to protect customers and the Group. You will lead risk buy-down projects and collaborate with stakeholders to stay ahead of emerging threats.