[WHAT YOU WILL BE WORKING ON]

About GovTech & the Role
The Government Technology Agency ( GovTech ) aims to transform the delivery of Government digital services by putting citizens and businesses at the heart of everything we do. We also develop the Smart Nation infrastructure and applications, collaborating with citizens, businesses, and agencies to co-create impactful technologies.
We are seeking a Senior Product Manager to help drive the next-generation social service case management platform that empowers caseworkers and community partners to deliver coordinated, holistic, and efficient support to families in need.
As a Senior PM, you will own one or more functional domains within the platform — shaping requirements, driving delivery, and ensuring adoption. You will work closely with policy, operations, engineering, and vendor teams to make sure the product meets user needs, delivers measurable impact, and aligns with our strategic priorities.

QUALIFICATIONS

• Degree in Computer Science, Information Systems, Engineering, Business or related discipline.
• 5+ years in product management or related roles, with at least 3 years leading delivery for complex digital products.
• Experience delivering large-scale IT systems, ideally in case management, social services, or enterprise SaaS platforms.
• Working knowledge of Salesforce or other low-code platforms is an advantage.

SKILLS & COMPETENCIES

• Strong product s ense , backlog management, prioritisation , and delivery execution skills.
• Experience working directly with engineers, designers, and multiple stakeholder groups.
• Skilled in translating strategy into actionable requirements.
• Familiarity with Agile delivery practices and modern product development tools.
• Excellent communication, facilitation, and negotiation skills.

Senior Product Manager – Case Management Platform