ABOUT THIS ROLE

At Just Eat Takeaway.com, the Partner KYC team is on a mission to simplify the complex, especially when it comes to getting our partners set up quickly and in full compliance.
As Senior Product Manager for KYC, you’ll own the vision and roadmap for how we verify partners at the point of onboarding and continually reassess them across our global markets. Your mission? To make compliance feel effortless.
You’ll operate at the intersection of regulatory compliance, user experience, and scalability, turning complex legal requirements into seamless, partner-friendly journeys. Working closely with colleagues in Legal, Compliance, Design, and Engineering, you’ll play a key role in building products that protect our business while enabling our partners to thrive

THESE ARE SOME OF THE KEY INGREDIENTS TO THE ROLE

• Own the end-to-end KYC product strategy: From initial verification through to ongoing monitoring and reassessment — designing for scale, simplicity, and trust.
• Simplify the complex: Translate regulatory and legal requirements into intuitive, low-friction experiences that partners and internal teams actually want to use.
• Lead cross-functional execution: Align compliance, engineering, design, and analytics to deliver timely, high-impact product releases.
• Think globally, act locally: Build flexible solutions that adapt to local regulatory nuances while maintaining platform-wide consistency.
• Measure what matters: Define success through metrics tied to partner conversion, risk reduction, and operational efficiency.
• Champion partners and internal users: Understand the needs of restaurants, grocers, retail partners, and internal agents, and ensure solutions deliver value for all.
• Stay future-ready: Keep up with KYC/AML regulation trends, especially within the EU (e.g. PSD2/PSD3), and prepare the product for what’s next.