ABOUT LENDABLE

Lendable is on a mission to make consumer finance amazing: faster, cheaper, and friendlier. We’re building one of the world’s leading fintech companies and are off to a strong start:

• One of the UK’s newest unicorns with a team of just over 500 people
• Among the fastest-growing tech companies in the UK
• Profitable since 2017
• Backed by top investors including Balderton Capital and Goldman Sachs
• Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)

So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.

ABOUT THE ROLE

We’re looking for an experienced, intelligent, and analytical individual to join our team as a Product Manager for our personal loans product in the US (based in London). Having achieved market-leading status in the UK, we launched our personal loan business in the US in 2022 and have now originated more than $200 million to 20,000 customers.
Over the last 24 months we have tested and iterated the product, while progressively optimising our credit and growth strategies. The foundations are now laid to ramp up volumes; in the next couple of years we are aiming for 10x growth to start carving out a significant share of the largest consumer credit market in the world. As a leader in the Product team, you will play a key role in helping us achieve our ambitious goals.

This role will cover all aspects of personal loan product management, and you will be given the freedom to define new features and manage projects end-to-end, including:

• Optimising how we acquire new customers for speed and efficiency
• Streamlining the customer experience and application process
• Improving our underwriting capabilities to support best-in-class credit decisions
• Building tools that maximise efficiency for our Customer Service and Fraud teams
• Finding new ways to support customers who may be experiencing financial difficulty

Across this breadth of responsibility, you will partner with our Head of US Loans, Head of Product, and Engineering team to define and deliver our long-term product roadmap. You will ensure we are delivering the best outcomes for our customers while scaling our customer base sustainably.
As well as working to plan out the roadmap, you will also work on day-to-day product delivery, and collaborate with various departments to prioritise projects according to their maximum impact. It is your job to break down complex tasks into bite-sized deliverables. We have some of the best engineers in the industry, and we need you to help us ensure the team is reaching its maximum potential.

WHAT YOU’LL BE DOING

• Defining the product strategy, shipping features and bug fixing
• Analysing quantitative and qualitative data to inform both strategic investments and prioritisation of the product backlog
• Testing, measuring and optimising the impact of new releases and experiments
• Optimise engineering time for maximum impact
• Ensuring our customers’ needs are always at the heart of what we’re building
• Using AI to maximise your own and the team’s efficiency in any way possible
• Closely partnering with engineers to define what is best way to implement a feature or answer a business query
• Influence the long term strategy for our personal loans business alongside the wider team (Credit Risk, Data Science, Operations, Engineering)