ABOUT THIS POSITION

“Your help is hard to put into words, because you offer a service that you would think only millionaires get! If I could, I would give you 13 out of 10 points.”

• Heidrun, 74 years

(for learning more on her case, please read until the end)
Who is the right doctor or clinic for my situation? Who has the most experience with my condition? Choosing the right doctor has a significant impact on treatment success.
From experience, we know that internet research on the quality of doctors and clinics is time-consuming and frustrating for lay people. Targeted marketing is hardly distinguishable from actual competence and quality. With BetterDoc, the patient has access to crucial information: we find the best possible doctor for the personal situation based on reliable data.

ESSENTIAL EXPERIENCE

• 4+ years of product management experience
• Proven success in designing customer support systems, lead management workflows and customer relationship management across multiple channels
• Deep familiarity with modern product management approaches (Cagan’s “Inspired”, Torres’ continuous discovery habits) and practices (Opportunity Solution Tree, Story Mapping, Impact Mapping, Domain Modelling, Prioritization Frameworks, Design Sprints etc.)

PREFERRED QUALIFICATIONS

• Understanding of the German and Swiss Healthcare System or relevant experience in other regulated industries
• Internationalization and roll-out to other jurisdictions
• Proficient with modern prototyping tools and rapid validation techniques

SKILLS & ATTRIBUTES

• Avid learner with a strong and consistent track record of rapid skill and knowledge growth
• Exceptional eye for detail with proven ability to maintain accuracy across complex feature requirements and data models
• Excellent written and verbal communication skills
• Collaborative leadership style with ability to influence without authority
• Comfort with ambiguity and rapid iteration
• German and English language proficiency
  At BetterDoc, you will work to deliver value, not implement a feature. We value curiosity, the will to learn and the drive to deliver great software. We look for people that want to see their influence on what was created and who are proud of their craft. While most of your work may be remote, you must be comfortable traveling to Cologne for workshops and team events to build in-person connections and stay aligned with key stakeholders.
  Please be aware that if you do not live in a country belonging to the European Union or you are not planning to move to the EU, we cannot follow up on your application.

WHO WE ARE AND WHAT WE DO

We are BetterDoc. A young digital health company with over 200 employees in Cologne and Allschwil. We support patients with serious illnesses and complex diagnoses by finding the best possible doctors for their specific health problem. To do this, we use and analyze publicly available quality data as well as the expertise of our expert panel and the valuable experience of other patients. Since 2012, we have already been able to help many thousands of patients in finding the right doctor for their specific health problem. We have also been part of the Otto Group since 2022, which supports us in our mission.

WHO WE ARE COMMITTED TO

BetterDoc is solely committed to the well-being of the patient. Owner-managed since our founding in 2012, we act independently of doctors, clinics and networks and thus avoid conflicts of interest with our doctor research. We work closely with (health) insurances in Germany and Switzerland and ensure that, with these collaborations, our patients can use the BetterDoc service for free. We also integrate our service into the corporate health management of employers throughout Germany.

Please refer the Job description for details