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Senior Product Manager - M365 FastTrack Digital Customer Experiences at Microsoft

Redmond, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Jan, 26

Salary

0.0

Posted On

30 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, AI, Onboarding, Customer Experience, Engineering Collaboration, Self-Service, Automation, Customer Satisfaction, Data Analysis, Innovation, Cloud Services, Microsoft 365, Team Leadership, Problem Solving, Growth Mindset, Accountability

Industry

Software Development

Description

The Microsoft 365 Growth + Experiences FastTrack team is looking for a thoughtful, analytical, high energy Senior Product Manager to build the next generation of Microsoft 365 Onboarding and Adoption Experiences. You will help transform existing deployment experiences into personalized, automated AI-powered onboarding services for all customers.     As a Senior Product Manager for this business, you will lead, innovate, partner with engineering teams and drive development and execution for customer self-service in-product experiences while improving customer and partner satisfaction during a customer’s journey in the M365 cloud.  This position is based at the Redmond campus with 3 days per week work in the office and 2 days per week work from home. Relocation assistance is available. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Lead and innovate in the development of customer self-service in-product experiences. Drive execution for personalized, automated onboarding services for Microsoft 365 customers.