Senior Product Manager at Microsoft

London, England, Spain -

Full Time

Start Date

Immediate

Expiry Date

17 Feb, 26

Salary

0.0

Posted On

19 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, Customer Engagement, Security Operations, Technical Consulting, APIs, Networking Basics, Data Lake, Technical Documentation, Customer Advocacy, Technical Pre-Sales, Software Development Lifecycle, MCP Fundamentals, Agent Awareness, Debugging Tools, Communication Skills, Adaptability

Industry

Software Development

Description

Lead customer engagement alongside product and engineering teams in a first-class manner. Partner with product, engineering, marketing and other CxE teams across Security organization to drive strategy and execution alignment. Communicate clearly about initiative risks, accomplishments, learnings and opportunities. Become a subject matter expert and ramp-up quickly on new and emerging capabilities from a technical breadth and depth perspective with a focus on security, SIEM, data lake, graph, MCP server, AI and Security Store. Advocate for the interoperability across the Unified Agentic Platform and support SOC-focused agent development, ensuring alignment with cybersecurity and software development lifecycle standards. Comfortable and confidently deliver technical and strategic sessions and demonstrations to customer stakeholders ranging from C-Level to architects to analyst level audiences. Be customer obsessed, act as the customer advocate within security engineering teams to ensure customer use cases / blockers / issues / feedback and needs are properly addressed to resolution. Drive critical feedback, insights, customer requirements to improve the solution, drive value to customers and overall solution adoption and consumption. Create and maintain technical documentation, onboarding guides and best practices in an effort to scale learnings to the broader field, customer and partner communities. Established expertise in security operations, security engineering and associated domain of security technology, architecture and practices. Established expertise in technical pre-sales and technical consulting / delivery experience. Established experience in product management or related discipline with a track record managing complex / cross-group projects with many partners and stakeholders. Hands-on experience in APIs / HTTP / REST, JSON, authentication (OAUTH, bearer tokens, service principals), networking basics (TLS/SSL, proxies, firewall rules, connectivity troubleshooting) Hands-on experience in MCP fundamentals (configurations, endpoints, architecture, roles defined by the protocol), remote MCP server usage (connect from supported clients and issue requests), agent / LLM awareness (familiarity with Security Copilot, GitHub Copilot, Azure AI Foundry along with LLM basics such as tokens, context windows, function calling and prompt engineering). Hands-on experience in tools and debugging (comfortable with VS Code, use of HTTP client tools such as Postman, Insomnia, CURL to validate/ test endpoints, and reading / troubleshooting MCP logs and error responses). Nice to have (familiarity with 3P agentic clients such as Cursor, Windsurf, Amazon Bedrock, Google Agentic Platform, Claude) Bachelor's degree or equivalent experience. Highly adaptable to change and comfortable pivoting in response to evolving circumstances and ambiguous situations within a dynamic and fast-paced startup environment. Experience engaging with customers and managing expectations in customer-facing roles. Experience delivering concise and fact-based communications / presentations both verbal and written and adapting style and level of information based on audience (C-Level, business, architect, analysts, developers). Experience evaluating and translating customer needs, requirements, and challenges, identifying solutions (positioning, technology, business value, prioritization), and communicating improvement opportunities to technical and non-technical stakeholders. Experience regarding the common challenges and opportunities within a SOC environment. Familiarity with Data Lake architectures, open data formats, and data services encompassing log ingestion, transformation, etc.

Responsibilities

Lead customer engagement alongside product and engineering teams while driving strategy and execution alignment. Advocate for customer needs within security engineering teams to ensure proper resolution of use cases and feedback.