Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate.
The Microsoft Security organization’s mission of making the world a safer place has never been more important. As threats become more frequent and sophisticated, we drive improvements into our security products that keep our customers, apps and their devices safe. The Microsoft Security Customer Experience Engineering (CxE) Team anticipates, amplifies, and systemically solves customer needs, to make the world a safer place for all. Within Microsoft Security CxE, we are the Shared Services team providing actionable data and customer insights that accelerate productivity and amplify the product impact that the organization drives. We are looking for a passionate Senior Product Manager with experience in leveraging telemetry and customer feedback data at scale, to product actionable data and customer insights that amplify the success of the business.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
This position offers up to 50% work-from-home flexibility. Candidates must reside within reasonable commuting distance of a Microsoft office in the United States, as occasional onsite presence may be required based on team or business needs.

REQUIRED QUALIFICATIONS:

• Bachelor’s Degree AND 5+ years of experience in product/service/program management or software development OR equivalent experience.
• 4+ years of experience leveraging or delivering business analytics for a product, feature, or customer initiative with the goal of growing customer base, expanding customer usage or avoiding customer churn.
• 3+ years of hands-on experience with big data technologies as well as data analytics tools.
• 4+ years of effective communication skills with the ability to deliver strategy/vision or tactical updates for a range of audiences from leadership to peers and stakeholders.

OTHER REQUIREMENTS:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
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Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

PREFERED QUALIFICATIONS:

• Bachelor’s Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience.
• 2+ years experience taking a product, feature, or initiative to market (e.g., design, addressing market fit, and launch, internal tool/framework).
• Demonstrated consistent track record of thought leadership as well as self-directed execution.
• Experience leveraging AI technologies to deliver data/insights.
• Knowledge or experience with Microsoft Security products and their use cases.
  Product Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year.
  Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
  Microsoft will accept applications for the role until September 12, 2025.

• Building a deep understanding of the Microsoft Security business, technology, and customers.
• Effectively defining strategies to deliver actionable product and customer insights that support CxE’s business strategy.
• Maintaining a robust understanding of evolving Artificial Intelligence (AI) technologies and the ability to apply that understanding to deliver self-serve analytics through AI-powered experiences.
• Establishing and nurturing collaborative stakeholder partnerships within the CxE organization and beyond, with the ability to work through ambiguity to identify the right priorities.
• Ability to partner with teams across Microsoft and within the Security division on data products that drive customer opportunities and revenue growth.
• Communicating key outcomes to stakeholders and leadership effectively.
  Embody our Culture and Values