Senior Product Manager at Microsoft

Washington, District of Columbia, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

234700.0

Posted On

21 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, Program Management, Data Analysis, Process Improvement, Customer Focus, Agile Methodologies, Collaboration, Communication, Supply Chain, Planning Processes, Technical Requirements, Change Management, Problem Solving, Operational Excellence, Stakeholder Management, Data Center

Industry

Software Development

Description

Overview Microsoft Cloud Operations + Innovation (CO+I) is responsible for managing one of the world’s largest cloud infrastructures. CO+I oversees the delivery of more than 200 Microsoft web portals, as well as Live and Online Services globally, encompassing areas such as infrastructure, security and compliance, operations, globalization, and manageability. The team emphasizes intelligent growth, operational efficiency, and providing a trusted experience to customers and partners worldwide. We are seeking a dedicated and dynamic professional to contribute to building the network that supports leading online services. The Infrastructure Planning and Execution Center of Excellence team (IPA CoE) is responsible for enabling and optimizing the foundation that supports infrastructure delivery and execution for Land, Energy, Networking, and Datacenter Planning through efficient processes, data driven decision making, innovation, and delivering automated and integrated tool sets. As a Senior Product Manager, you will own and guide technology initiatives from ideation and strategic development through requirements gathering, process enhancement, and execution to advance our organization’s next generation of core services. In this capacity, you will serve as a vital liaison between Region Design, Datacenter Planning business stakeholders, and internal engineering teams. You will analyze and document customer processes to map critical information flows and key handoffs within a complex environment comprising numerous stakeholders and multiple internal and external systems. Additionally, you will assess current process maturity and develop actionable improvement plans. Engaging with customers, you will identify objectives, unmet needs, and pain points, transforming these insights into comprehensive “To-Be” processes and high quality requirements that support end-to-end customer scenarios. Throughout the product development lifecycle, you will lead projects aimed at promoting high-quality, scalable technology solutions with appropriate flexibility, while fostering successful implementation within a customer-centric, innovative, and collaborative team culture. Your primary responsibilities will include driving enhancements and results through technological solutions and process improvements for Region Design and Datacenter Planning business functions, while maintaining a holistic perspective. Aligned with Microsoft’s core values, we are committed to fostering an inclusive workplace where all employees can positively shape our organizational culture each day. Responsibilities Collaborate with Business architecture, Product Managers, Business partners and Engineering teams to create program & strategy roadmaps, project plan and execute on programs and initiatives Work closely with engineers, partners, and stakeholders to gather, define and prioritize requirements and ensure alignment on end-to-end scenarios Listen and learn directly from customers and through customer data to ensure we’re making correct decisions each step of the way. Drive analysis on current inefficiencies and provide thoughtful solutions with clear downstream impacts that contribute to overall business goals and strategies, enabling us to scale to meet projected demand growth for our cloud business Collaborate with business and engineering teams to create To Be process flows and drive change management aligned with business and technical initiatives. Remove process ambiguity and drive to clear solutions that are delivered with high quality Coordinate with all segments and functional organizations at both the executive and project team levels, to ensure clarity on requirements, workflow and process Primary point of contact interfacing between business and engineering driving enhancements and results through technological solutions and process improvements Manage schedules, risks, and issues and communicate them effectively to the team, management, and partners. Champion engineering and operational excellence, establishing metrics and process for regular assessment and improvement Use data and analytics to support the business Qualifications Bachelor's Degree AND 5+ years experience in product/service/program management or software development OR equivalent experience. Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. While not required, we also look for the following Preferred Qualifications: BA/BS Degree in Computer Science, Supply Chain, Engineering or related technical discipline, or 5+ years of related professional experience. Previous experience with Planning Processes, Inventory Management, Supply Planning principles and/or tooling in a Supply Chain for Hi-Tech or Hyperscaler industry environment 5+ years of experience in Program Management or Product Management: defining, driving, and shipping software products or services utilizing both waterfall and agile methodologies Track record of effectively collaborating across feature teams and disciplines as a contributor or leader Planning and time management skills, the ability to simultaneously manage multiple projects with time results- driven timelines and be able to prioritize work accordingly Proven ability to define customer-focused scenarios, author detailed requirements, process flows, functional specifications, and demonstrated ability to lead virtual teams to ensure that scenarios are delivered end-to-end at product milestones. Ability to navigate in an ambiguous environment. Ability to assemble and articulate a simple strategy out of complex concepts and disparate requirements Advanced proficiency in data analysis, including extracting information from diverse sources using SQL and Kusto queries. Capable of analyzing data, drawing insights, and effectively summarizing findings to present to stakeholders in order to facilitate focused and objective discussions Clear and concise communication skills, both written and verbal Advanced knowledge of Data Center specific supply chain with specific focus on region design, supply planning and optimization, complexity due to data center design and hardware life cycle, knowledge of critical infrastructure and constraints, combined with in depth understanding of S&OP Experience/background in supply chain planning Experience/background with advanced Supply Planning software like SAP IBP, Kinaxis RapidResponse, Blue Yonder Advanced business acumen Detailed oriented and thorough Proficiency using Microsoft Office Suite, OneNote, SharePoint, Power BI. Experience with Kusto, SQL, DAX, and other data analysis tools Advance problem-solving skills Proven success working in a complex environment and across a diverse set of business, engineering, and operational stakeholders Track record of problem-solving and achieving results through digital transformation Agile in focus and communications - shifting from strategic to tactical depending on the needs of the day and the audience Embraces continuous improvement and new ways of doing thing #COICareers | #EPCCareers | #DCDCareers Product Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Responsibilities

The Senior Product Manager will guide technology initiatives from ideation to execution, focusing on enhancing processes and technology solutions. They will serve as a liaison between various stakeholders, ensuring alignment and driving improvements.