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Senior Product Manager (Multiple Positions) at Microsoft
Redmond, Washington, United States -
Full Time

Start Date

Immediate

Expiry Date

23 Feb, 26

Salary

0.0

Posted On

25 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Product Management, Customer Engagement, Account Management, Feedback Synthesis, Data Analytics, AI-Driven Products, Program Management, Market Fit, Product Launch, Enterprise Account Management, Customer Success Programs, Operational Cadence, Product Quality Improvement, Communication, Strategic Partnerships, Metrics

Industry

Software Development

Description
Define and Execute Engagement Plans: Drive M365 Copilot customer engagement programs, ensuring alignment with business objectives and strategic priorities. VIP Customer Partnerships: Build and maintain deep relationships with strategic accounts, ensuring their workflows and priorities inform product decisions. Feedback Flywheel Ownership: Capture, synthesize, and prioritize feedback from internal and external customers, including dogfooding and stress tests. Actionable Insights: Work with the rest of the team to convert the feedback into evaluation tasks and metrics that drive product quality improvements across M365 Copilot experiences. Program Rhythm: Maintain operational cadence, reporting, and communication for feedback metrics and adoption signals. Bachelor's Degree AND 5+ years experience in product/service/program management or software development OR equivalent experience. These requirements include but are not limited to the following specialized security screenings: 2+ years of experience with customer success programs and enterprise account management. 2+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework). Detailed understanding of AI-driven products. Knowledge of data analytics and feedback loops for product improvement.
Responsibilities
The Senior Product Manager will define and execute engagement plans for M365 Copilot, driving customer engagement programs aligned with business objectives. They will build relationships with strategic accounts and capture feedback to inform product decisions and improvements.