Senior Product Manager - New Product Development (NPD)
at
Commonwealth Bank
Sydney, New South Wales, Australia
-
Full Time
Start Date
Immediate
Expiry Date
14 Nov, 25
Salary
0.0
Posted On
14 Aug, 25
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Good communication skills
Industry
Marketing/Advertising/Sales
Description
You’re a passionate product professional, driven to deliver exceptional customer outcomes
We’ve transformed our ways of working to take our customer obsession to the next level
Together we’re delivering outstanding customer experiences, and having a lot of fun along the way
Do work that matters
Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers. We offer market-leading products and services, supported by some of the world’s best systems and processes.
The Simple Credit Crew has end-to-end responsibility for the Commonwealth Bank Simple Credit business. We consist of squads that look after the development of the StepPay and Line of credit products, acquisition, the growth of our portfolio including new products and features and end-to-end process improvement.
Responsibilities
Product strategy: Contribute to the development and execution of Simple Credit’s strategy and product roadmap from solution development through to delivery
Market research and analytics: Identify trends, customer preferences, regulations, and competitive landscape to inform product development
Product development: Lead the end-to-end product development process, from ideation and concept development to launch, ensuring products are designed to meet market demands
Risk management: Responsible for proactively managing risks including performance of regular controls, robust product governance, identification of issues, escalation and swift resolution of issues including remediation
Customer experience: Continuously improve the customer experience by reviewing and enhancing product features, benefits, and digital experience
Cross functional collaboration: Work closely with cross functional teams, including technology, credit risk, finance, marketing and compliance, to ensure seamless product delivery
Compliance: Ensure Simple Credit’s products comply with all relevant regulatory requirements and assist with regulatory responses
Performance Analysis: Analyse product performance, KPIs and customer complaints to identify areas for improvement and opportunities for growth
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