ABOUT US:

Capsule is a new kind of pharmacy. One that is smarter, friendlier, faster and hand-delivers your medication, same-day, for free. We have a national presence and have raised over $500MM from the best healthcare and technology investors in the world. People succeed in our culture when they are intensely focused on our customers, energized by accomplishing ambitious goals, and push themselves and their teammates to be their best. If this excites you, we’d love to have you join us.
About the Role: As a Senior Product Manager you will drive the core product and tools enabling Capsule to deliver a magical experience for our customers and doctors. Product areas include our communications platforms, workflow tools, and LLM enabled automation. You will focus on improvements that create a seamless customer experience while also delivering operational platform enhancements that enable the best work of Capsule’s operations teams.

REQUIREMENTS:

• You have 4+ years in a product management capacity, preferably in an operations-facing role.
• Demonstrated track record of earning the trust of stakeholders and partnering to ensure successful product roll-outs.
• Experience using LLMs and familiarity with prompt techniques
• You have experience working in a startup environment (or strong desire to do so)

• Drive the product strategy and execution for your cross-functional squad, partnering with product design, engineering, operations and other stakeholders to consistently ship products that delight our customers and advance our mission of reconnecting medication into healthcare.
• Use qualitative and quantitative learnings to develop a deep intuition for what is important to our customers (consumers, doctors & partners, internal teams), and use that to drive your squad’s roadmap and help shape the overall product strategy
• Define success and ensure the data is in place to measure our progress. Rally your team around what winning looks like and how we get there.