Senior Product Manager - Payee Validation at Commonwealth Bank

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

20 Mar, 26

Salary

0.0

Posted On

20 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Payments, Banking, Product Management, Stakeholder Management, Risk Management, Regulatory Compliance, Problem Solving, Technical Complexity, Product Roadmaps, Communication, Market Adoption, Performance Monitoring, Customer Needs, Commercialisation, Industry Engagement, Innovation

Industry

Financial Services

Description

See yourself in the team Business Banking (BB) Payments drives CBA’s payment strategy for Retail, Business Banking and Institutional customers, with a focus on delivering exceptional experiences and achieving an NPS of +30. You’ll join the Domestic Payments Crew, reporting to the Chapter Lead for the Value Add stream, and play a pivotal role in shaping innovative payment solutions. Do work that matters As Senior Product Manager – Payee Validation, you’ll own the end-to-end development and management of our payee validation services (Confirmation of Payee and NameCheck). This includes designing products, managing systems and processes, monitoring performance, and driving continuous improvement. You’ll ensure compliance with regulatory and scheme obligations, lead commercialisation efforts, and represent CBA with industry bodies. Drive the CBA Payee Validation roadmap, focusing on commercialisation and market adoption. Engage with scheme bodies to influence Australia’s payments strategy. Design features and enhancements that meet market needs while ensuring compliance. Monitor product performance, risks, and competitor offerings, and implement controls. Deliver strategic projects that meet genuine customer needs and mitigate risks. We are looking for people who have Proven experience: 5+ years in payments, banking, and product management. Strong track record in developing and executing product roadmaps. Experience engaging with industry and scheme bodies. Exceptional communication and stakeholder management skills. A proactive risk mindset and ability to lead without direct authority. Comfort with interpreting complex legal and regulatory documents and applying them practically. Problem-solving capability and comfort with technical complexity. Deep knowledge of payment products, policies, systems, and the broader payments industry. Why Join Us? Hybrid working environment – flexibility to balance office and remote work. Opportunities for career growth across the organisation. A culture that values innovation, collaboration, and challenging the status quo. If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 09/01/2026 Whether you’re passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you’ll thrive. You’ll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too.

Responsibilities

As Senior Product Manager – Payee Validation, you will own the end-to-end development and management of payee validation services. This includes designing products, managing systems and processes, and ensuring compliance with regulatory obligations.