As an E-commerce Product Manager, you’ll play a pivotal role in driving the success of our online retail business. You’ll be responsible for defining, developing, and launching innovative e-commerce products and features that meet the evolving needs of our customers. Your ability to detect and understand market trends, analyze data, and collaborate with cross-functional teams will be essential to your success.
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
-
- Market Research and Analysis: Conduct in-depth market research to identify trends, customer needs, and competitive landscape. Analyze data to inform product strategy and decision-making.
-
- Product Strategy: Develop and execute a comprehensive digital product strategy that aligns with the overall business objectives. Create detailed product roadmaps and prioritize features based on customer value and business impact.
-
- Product Development: Collaborate with cross-functional teams (e.g., engineering, design, marketing, clinical products) to bring products to market. Define product requirements, write user stories, and oversee the development process.
-
- A/B Testing and Optimization: Advocate for A/B testing and iterative optimization to continuously improve product performance and user experience. Analyze data to identify areas for improvement and make data-driven decisions.
-
- Customer Experience: Advocate for the customer experience and ensure that products meet their needs and expectations. Gather customer feedback and insights to inform product development.
-
- Performance Metrics: Track and analyze key performance indicators (KPIs) to measure product success. Identify opportunities for growth and optimize product performance.
-
- Team Leadership: Mentor and guide product team members, fostering a collaborative and innovative work environment.
- 4+ years of experience in product management, preferably in e-commerce or a related industry.
- Strong understanding of e-commerce principles, including online retail, payment processing, and logistics.
- Proven ability to define and execute product roadmaps.
- Experience with Agile methodologies and project management tools.
- Excellent analytical and problem-solving skills.
- Strong communication and collaboration skills.
- Passion for e-commerce and a customer-centric mindset.

PREFERRED QUALIFICATIONS:

• Experience with e-commerce platforms (e.g., Salesforce Commerce Cloud, Shopify, Magento, BigCommerce).
• Knowledge of data analytics tools (e.g., SQL, Python, Tableau, GA, GA4, Tealium).
• Experience with user experience (UX) design principles and research.
  If you are a passionate and driven product manager with a strong understanding of e-commerce, we encourage you to apply.

Please refer the Job description for details