Are you passionate about protecting people online and shaping products that prevent harm? Do you bring experience from trust and safety, law enforcement, defence, or national security, and want to apply that knowledge to real-world online challenges?
Resolver brings 20+ years of online risk expertise, combining human intelligence, OSINT, and proprietary technology to surface the threats others miss. Trusted by leading platforms, and engaged with industry experts and regulators, we understand that actionable intelligence is key to creating safe online spaces. We also know that providing platforms with a clear narrative of risk and the impact of trust and safety policy actions is vital in securing the trust of the public and regulators.
We are looking for a Senior Product Manager to join our Trust & Safety division. A division dedicated to delivering intelligence to protect users, prevent abuse, and ensure online spaces remain safe, secure, and resilient. This is a unique opportunity to lead the development of products that enable intelligence operations to power trust and safety interventions at scale.

DESIRABLE EXPERIENCE

• Previous experience working in a trust & safety, security, or fraud prevention product role or management consultancy in these fields
• Understanding of data privacy, regulation, and legal frameworks in online safety
• Knowledge of threat intelligence platforms, risk scoring, or signal-based detection systems

ABOUT THE ROLE

In this role, you will be responsible for defining and delivering products that enable online safety intelligence and moderation services. You will work closely with our external partners and internal teams: analysts, engineering, data science, and legal – to build solutions that detect, assess, and mitigate online threats.

While strong product leadership and decision-making are essential, we are particularly interested in candidates who bring deep domain expertise from fields such as:

• Online Trust & Safety
• Law enforcement or policing (online safety, intelligence, cybercrime units)
• National security or threat intelligence
• Anti-financial crime
• Public sector roles with experience in intelligence-led decision-making

RESPONSIBILITIES

• Define and lead the execution of a product roadmap that aligns with the company’s mission and business objectives, working closely with our customers, the Head of T&S, Director of Product, Head of Intelligence and other leadership team members to align product priorities with business goals.
• Partner with customers, and operational teams to understand our customers’ needs and translate them into product features and enhancements.
• Inspire and align teams to deliver high-impact, mission-critical products. You will act as a key link between delivery and operational teams, translating business needs into clear requirements, reducing ambiguity and providing clear communication to the business on the product delivery approach.
• Advocate for good practice in professional standards, product management, customer-centric design, and agile development, with a positive, outcome focussed attitude.
• Balance technical constraints, operational needs, and ethical considerations in product decisions
• Stay informed about industry trends, emerging technologies, and regulatory developments to inform product decisions.
• Contribute to cross-functional response efforts in crisis or and incident scenarios