Better is reimagining home finance and making it faster, cheaper, and easier for everyone to become a homeowner. We leverage creative technology and innovation to make the home buying journey more approachable and understandable and home finance more affordable and accessible. Here are some interesting facts to help you get to know Better:

• We’ve funded over $100 billion in loans for our customers, more than any other fintech

• Yahoo! Finance - Best Mortgage Lender for First Time Homebuyers of January 2025: Best lender for quick approval

• Yahoo! Finance - Best Mortgage Lenders of 2025: Best online mortgage lender

• Fintech Breakthrough Award: Best Lending Innovation Award

• Money Magazine - 8 Best Mortgage Lenders of 2025: Best for fast closing

• We are Forbes’ Best Online Mortgage Lender for 2023

• We have raised over $1.2 billion in equity capital to transform the mortgage industry, the largest financial asset class in the world

We are a place where smart, hungry, ambitious people who want to recognize their full potential thrive.

QUALIFICATIONS

• 5+ years in product management, program management, or operational leadership roles—ideally within the retail mortgage sector
• Deep knowledge of loan origination processes, retail branch operations, and the tools that enable sales and fulfillment teams
• Experience gathering business requirements and working with technical teams to deliver scalable, user-centered solutions
• Strong analytical and synthesis skills; able to translate frontline feedback into actionable insights
• Familiarity with LOS platforms and broader fintech/mortgage tech ecosystems
• Proven ability to lead cross-functional initiatives and navigate ambiguity in fast-paced environments
• Excellent communication skills (written and verbal), with experience influencing senior stakeholders
• Familiarity with agile methodologies and iterative development practices
• Self-starter with high ownership and drive; thrives in a dynamic, evolving environment
• MBA or advanced degree is a plus

• Field Immersion: Travel regularly to retail mortgage branches to observe, shadow, and engage with loan officers and staff. Gather first-hand, qualitative insights to identify pain points and opportunities for improvement
• Stakeholder Partnership: Act as the primary product liaison to Sales and Operations leadership for the retail mortgage channel. Understand and advocate for their needs
• Solution Development: Use a human-centered approach to design technology solutions that improve tools, workflows, and operational efficiency across the retail channel
• Requirements Gathering: Translate business challenges into well-defined product requirements with clear prioritization and scope
• Product Execution: Partner with Engineering and Design to drive product lifecycle activities—from sprint planning to launch—ensuring alignment with business objectives
• Cross-Functional Leadership: Coordinate across Sales, Ops, Product, and Training to ensure successful rollouts, change management, and adoption
• Platform Advocacy: Build deep expertise in Better’s proprietary LOS to champion platform improvements that address field needs
• Strategic Planning: Support proactive discovery and roadmap planning to help business leaders anticipate future challenges and opportunities
• Voice of the Field: Represent the retail user perspective in product discussions, ensuring that what we build directly addresses real-world challenges