GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab.
Thanks to products like Duo Enterprise, and Duo Workflow, customers get the benefit of AI at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier. All team members are encouraged and expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact across our global organization.

PRODUCT MANAGEMENT EXPERIENCE

• 5+ years of product management experience, preferably with enterprise software or developer tools
• Proven track record of managing complex technical products with multiple stakeholder groups
• Experience working with both B2B enterprise customers and developer-focused user bases
• Strong analytical skills and experience using data to inform product decisions

TECHNICAL DEPTH & DOMAIN KNOWLEDGE

• Deep understanding of enterprise authentication protocols: SAML, LDAP, OIDC, OAuth
• Familiarity with modern authentication patterns: zero-trust, context-aware authentication, token-based security
• Knowledge of distributed systems challenges, including performance, scalability, and reliability concerns

ENTERPRISE & DEVELOPER EXPERIENCE

• Experience with enterprise customer onboarding and identity integration challenges
• Understanding of developer workflows and how authentication impacts developer productivity
• Knowledge of CI/CD systems and machine-to-machine authentication patterns
• Familiarity with multi-tenant software architecture and organization boundary management

STRATEGIC & COMMUNICATION SKILLS

• Proven ability to translate complex technical concepts into clear business value propositions
• Experience managing product roadmaps through major architectural transitions
• Strong stakeholder management skills across engineering, security, sales, and customer success teams
• Excellent written and verbal communication skills for technical and non-technical audiences

AN OVERVIEW OF THIS ROLE

As a Product Manager for Authentication & Identity at GitLab, you’ll own the strategic roadmap for both human and machine authentication across our platform. You’ll be responsible for driving the product vision that transforms GitLab from a monolithic authentication system to the modern GitLab Adaptive Trust Environment (GATE) - one of the most ambitious authentication architecture redesigns in the enterprise software space.
This role sits at the intersection of enterprise security, developer experience, and massive scale engineering challenges. You’ll define the product strategy for authentication systems that serve millions of users on GitLab.com while supporting diverse deployment models from air-gapped environments to multi-cloud enterprise installations. Your decisions will directly impact how GitLab’s authentication infrastructure scales to support our Cells architecture and enables true multi-tenant organizations.
You’ll work closely with two specialized engineering teams - Human Authentication & Identity and Machine-to-Machine Authentication & Tokens - to deliver a unified authentication experience that balances security, usability, and performance. This includes leading the product strategy for consolidating 10+ token types into a unified system, implementing enterprise-grade identity protocols, and enabling advanced features like Workload Identity Federation.
Your work will be instrumental in reducing GitLab’s authentication-related security incidents while enabling new business opportunities through improved enterprise customer onboarding and developer productivity.
This role is an extension of the Product Manager position.