WE’RE ON A MISSION TO MAKE MONEY WORK FOR EVERYONE.

We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
Hear from our UK team about what it’s like working at Monzo ✨
London OR Remote (UK) | £78,000 - £98,000 + Benefits | We will stop accepting applications for this role at 12pm on Friday 13th June
We’re looking for an experienced Senior Product Marketing Manager to join our team and help us build one of the best, most innovative banks in the world.
You’ll be embedded in our Borrowing business unit. This is where we build products that help people access credit responsibly and confidently, whether that’s through Loans, Flex (our credit card), Home Ownership tools, Overdrafts, or Credit Insights. We’re focused on making borrowing simpler and more transparent, and there’s a big roadmap ahead as we scale to support more customers with their financial goals.
Your top priority will be driving new propositions and overall positioning of Monzo’s credit card, Flex. And you’ll support other products as needed.

WHAT YOU’LL BE DOING:

• Lead Go-to-Market Strategy: Own the end-to-end development and execution of go-to-market plans for new features and offerings. Collaborate with product, design, and research teams to ensure impactful launches that drive awareness, engagement, and adoption.
• Shape Product Strategy with Market Insight: Act as the voice of the market within your squad. Lead efforts in market intelligence, segmentation, and ideal customer profiling to inform decisions and ensure products are positioned for success.
• Craft Compelling Messaging and Positioning: Develop clear and differentiated product positioning and messaging frameworks. Lead message testing and refinement to ensure our value propositions resonate with target audiences and support business objectives.
• Champion the Customer Voice: Deeply understand customer needs through qualitative and quantitative insights. Translate these into actionable personas, buyer journeys, and other tools to influence product development and go-to-market plans.
• Monitor Market Trends and Competitor Activity: Continuously assess the competitive landscape and customer feedback to identify opportunities, gaps, and areas for innovation—especially within the loyalty and rewards space.
• Overseeing product launches. You will be a key partner to the marketing organisation. You’ll identify the right times for products to ship and you’ll inform how we go-to-market. You’ll review work and make sure the quality bar is held high.
• Partner with Compliance: Work with legal and compliance teams to ensure all messaging and product marketing align with FCA and regulatory requirements.

This role will be based out of our London office next to Liverpool Street station in a hybrid approach of office based and home working or on a fully remote basis within the UK

• We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team