At Optimizely, we’re on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution.
We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC, reinforcing our role as a trailblazer in MarTech.
At our core, we believe work is about more than just numbers - it’s about the people. Our culture is dynamic and constantly evolving, shaped by every employee, their actions and their stories. With over 1500 Optimizers spread across 12 global locations, our diverse team embodies the “One Optimizely” spirit, emphasizing collaboration and continuous improvement, while fostering a culture where every voice is heard and valued.
Join us and become part of a company that’s empowering people to unlock their digital potential!
To get a sneak peek into our culture, find us on Instagram: @optimizely

ABOUT THE ROLE

We’re looking for a Senior Product Operations Manager to join our fast-paced and collaborative Product team. This is a high-impact Individual Contributor role responsible for keeping the wheels turning on core Product Ops functions, while also contributing to strategic projects that will elevate how we operate as a product organization.
We are looking for a First Principles thinker who can quickly challenge and reframe assumptions to drive innovation for complex problems, work collaboratively with key business stakeholders such a legal, compliance, and go-to-market teams, while executing on the core goal of bringing value and operational excellence to our global Product organization.
This person will own the day-to-day operational backbone of Product Ops—everything from tooling and process maintenance to beta program management and Product Manager enablement—while also helping us push forward broad improvements to how we deliver and bring new product capabilities to market.
You’ll be joining our Product Operations team at a pivotal moment as we scale to support the building and delivery of top-tier products and features.

BASIC - THE EXPERIENCE YOU NEED FOR THIS ROLE:

• 4–6 years of experience in Product Operations, Program Management, or Product Management at a Saas software company
• You’re a First Principles thinker who can quickly challenge and reframe assumptions to drive innovation for complex problems
• You’re great at identifying processes impediments and ideating on potential solutions
• You bring strong project execution skills—you’re organized, action-oriented, and comfortable multi-tasking on multiple project streams
• Confidence working with and influencing cross-functional teams and processes
• Operationally minded with a knack for scaling processes without adding red tape
• Comfortable using and managing common product and collaboration tools (JIRA, Confluence, Microsoft 365 suite, analytics tools)
• Excellent written and verbal communication skills; can synthesize and share information clearly and concisely
• You have a startup mindset and are proactive in finding ways to make things better
• Experience using and/or building AI tools for internal teams – you’ll need to show us some examples of how you’re using AI to accelerate your work

NICE TO HAVE – THE SKILLS THAT WILL MAKE YOU PARTICULARLY SUCCESSFUL IN THIS ROLE:

• Track record with leading complex product solutions as well as internal processes across a multi-product suite
• Experience with some of the product tools we use such as UserFlow, UserVoice, Coda, Lucid, Aha, Jira Align, Jira Advanced Roadmaps
• Experience using and building internal tools with Google AI and ML products such as Gemini and Vertex AI
• Experience in a scale-up product company with a product org of 100+ people
• You consider your ability to influence others a strength and have a history of bringing people together to solve problems collaboratively
  Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
  

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