Position Summary

As Product Manager for Reporting, you'll own the client-facing reporting experience across Janison's assessment products - the reports, dashboards, exports and certificates that schools, education systems and government bodies rely on to understand and improve student outcomes. It's an end-to-end product spanning design, front end and the data that feeds it, serving government education bodies and large organisations across Australia and globally.

You'll lead a small team of product owners and analysts, prototype reports hands-on using AI-assisted tooling, and can look at a chart or table and say precisely why it does or doesn't work. You'll collaborate closely with scrum teams to deliver reporting that clients trust.

This role is flexible within Australia, with preference for Sydney, Melbourne, or Coffs Harbour. Core overlap with Australian Eastern time is required, along with occasional travel to client sites and team locations.

Duties and Responsibilities

• Own the product vision, strategy and roadmap for Reporting, prioritising based on client needs and business impact
• Lead a team of product owners and analysts: set clear expectations, make prioritisation calls, and grow people who can own their product end-to-end
• Drive discovery with enterprise and government clients to surface high-value opportunities, and support pre-sales in assessing product-market fit
• Lead scope and priority negotiations with large government and enterprise clients — holding the line on real user value and commercial outcomes, and escalating with a clear recommendation when trade-offs are needed
• Own the reporting component library as a product: design and prototype reports that turn complex assessment data into clear, trusted insight for teachers, school leaders and system administrators
• Own data accuracy and trust as a product outcome, defining what 'correct' means for each report and partnering with engineering and psychometrics to ensure it
• Engage directly with government and enterprise stakeholders to shape requirements
• Identify strategic opportunities through market and competitive analysis, and drive process improvements across the product team

About You

Essential:

• 5+ years in product management, including experience building and leading product teams
• AI-literate and hands-on with modern AI tooling to mock up reports, explore data and draft requirements
• Enough data literacy to interrogate a dataset, sanity-check a number and hold a credible conversation with data engineers
• Comfortable working in distributed teams across multiple time zones
• Confident, constructive negotiator across technical and non-technical audiences - comfortable presenting strategy to leadership and engaging senior client and government stakeholders
• Demonstrated success in both discovery and delivery - translating client and business needs into shipped product requirements
• Strong design sensibility: hands-on with Figma and prototyping tools, comfortable critiquing charts and tables with UX
• Bachelor's degree in a relevant field (business, technology, design, education, or similar). Note: Equivalent experience and demonstrated capability are valued over formal credentials.

Desirable:

• Experience owning a reporting, analytics or data-visualisation product in a B2B or SaaS context, ideally at government or enterprise scale
• Experience in education, EdTech, or assessment industries
• Experience with BI or data-visualisation tools
• Working knowledge of assessment data concepts (e.g. scaled scores, performance bands, growth measures)

About us

At CareSuper, we believe we’re Super Together. As a profit-to-member super fund with over 600,000 members and $60 billion in assets, we’re passionate about helping our members retire with confidence. We’re growing fast and looking for our next superhero to join us on this exciting journey.

About the role

As our new Senior Product Owner, you’ll own the end-to-end acquisition and onboarding journey, helping shape how future members first experience CareSuper. Reporting to the GM Member Experience, you’ll translate strategic priorities, member insights and business goals into clear journey roadmaps, prioritised backlogs and actionable delivery outcomes. You’ll work closely with Experience, Brand, Digital, Product and delivery teams to create seamless, measurable and member-led outcomes across the journey.

You will:

• Own the end-to-end acquisition and onboarding member journey, including journey performance, backlog prioritisation and continuous improvement.
• Translate strategic priorities, member insights and business goals into a clear roadmap and actionable backlog of work.
• Prioritise initiatives and features based on member value, business impact, delivery feasibility and enterprise dependencies.
• Define squad outcomes and OKRs, keeping journey objectives, product features and delivery activity aligned.
• Lead squad rituals and ways of working, including sprint planning, prioritisation and regular check-ins, to maintain focus and momentum.
• Engage stakeholders, surface blockers, manage dependencies and make informed trade-offs between scope, time, quality and value. 

What we’re looking for

We’re looking for a commercially minded and member-focused product or journey owner who is comfortable working through complexity, balancing competing priorities and turning strategy into meaningful delivery.

You’ll thrive in this role if you have:  

• Experience in product ownership, journey ownership or a similar role, ideally within financial services or another regulated environment.
• Strong understanding of human-centred design, service design principles, agile delivery and digital ways of working.
• Experience developing journey roadmaps, prioritising backlogs and working with cross-functional agile squads to deliver measurable outcomes.
• The ability to use data, insights and member feedback to inform prioritisation, decision-making and continuous improvement.
• Excellent stakeholder engagement and influencing skills, with the confidence to align priorities and communicate direction clearly across teams.
• Strong judgement, adaptability and comfort navigating ambiguity, trade-offs, risk considerations and delivery constraints.

Please note, we are open to candidates located in Brisbane, Sydney or Melbourne for this role.

Why CareSuper?

We’re not just another super fund. We’re a values-driven organisation that puts people first—our members and our team.

Here’s what you can look forward to:

• Hybrid and flexible work environment
• 3% Superannuation Guarantee (SG) above SG minimum
• Additional matching of your salary sacrifice to Superannuation of up to 3% depending on your role
• 5 weeks of annual leave
• 18 weeks of parental leave for all eligible employees
• Holistic health and wellbeing support - free annual flu shots, skin checks, Employee Assistance Program
• Professional Development
• Rewards and Recognition Program, as well as employee discounts and cashback offers on a broad range of products and services
• 
  

About us

At CareSuper, we believe we’re Super Together. As a profit-to-member super fund with over 600,000 members and $60 billion in assets, we’re passionate about helping our members retire with confidence. We’re growing fast and looking for our next superhero to join us on this exciting journey.

About the role

As our new Senior Product Owner, you’ll own the end-to-end acquisition and onboarding journey, helping shape how future members first experience CareSuper. Reporting to the GM Member Experience, you’ll translate strategic priorities, member insights and business goals into clear journey roadmaps, prioritised backlogs and actionable delivery outcomes. You’ll work closely with Experience, Brand, Digital, Product and delivery teams to create seamless, measurable and member-led outcomes across the journey.

You will:

• Own the end-to-end acquisition and onboarding member journey, including journey performance, backlog prioritisation and continuous improvement.
• Translate strategic priorities, member insights and business goals into a clear roadmap and actionable backlog of work.
• Prioritise initiatives and features based on member value, business impact, delivery feasibility and enterprise dependencies.
• Define squad outcomes and OKRs, keeping journey objectives, product features and delivery activity aligned.
• Lead squad rituals and ways of working, including sprint planning, prioritisation and regular check-ins, to maintain focus and momentum.
• Engage stakeholders, surface blockers, manage dependencies and make informed trade-offs between scope, time, quality and value. 

What we’re looking for

We’re looking for a commercially minded and member-focused product or journey owner who is comfortable working through complexity, balancing competing priorities and turning strategy into meaningful delivery.

You’ll thrive in this role if you have:  

• Experience in product ownership, journey ownership or a similar role, ideally within financial services or another regulated environment.
• Strong understanding of human-centred design, service design principles, agile delivery and digital ways of working.
• Experience developing journey roadmaps, prioritising backlogs and working with cross-functional agile squads to deliver measurable outcomes.
• The ability to use data, insights and member feedback to inform prioritisation, decision-making and continuous improvement.
• Excellent stakeholder engagement and influencing skills, with the confidence to align priorities and communicate direction clearly across teams.
• Strong judgement, adaptability and comfort navigating ambiguity, trade-offs, risk considerations and delivery constraints.

Please note, we are open to candidates located in Brisbane, Sydney or Melbourne for this role.

Why CareSuper?

We’re not just another super fund. We’re a values-driven organisation that puts people first—our members and our team.

Here’s what you can look forward to:

• Hybrid and flexible work environment
• 3% Superannuation Guarantee (SG) above SG minimum
• Additional matching of your salary sacrifice to Superannuation of up to 3% depending on your role
• 5 weeks of annual leave
• 18 weeks of parental leave for all eligible employees
• Holistic health and wellbeing support - free annual flu shots, skin checks, Employee Assistance Program
• Professional Development
• Rewards and Recognition Program, as well as employee discounts and cashback offers on a broad range of products and services
•