Senior Product Owner (Customer Data Migration) at Westpac Group

, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

08 Sep, 26

Salary

0.0

Posted On

10 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Migration, Document Management, Product Ownership, Agile Methodology, Stakeholder Management, Backlog Management, Requirements Definition, Risk Management, Records Retention, Operational Continuity, Decommissioning, Governance

Industry

Financial Services

Description

Create your best future and join Westpac as a Senior Product Owner (Data & Document Migration). What’s the role? We’re looking for a Senior Product Owner to join the UNITE program, focused on delivering large-scale data and document migration outcomes across customer operations. This role sits at the intersection of business and delivery. You’ll work across squads to define what needs to be delivered and why, making sure we move customer data, documents and records from legacy systems into new platforms without disruption, loss, or risk. There are two focus areas: Customer document migration – moving customer records, statements and operational data into new environments Archival and decommissioning – managing records retention and safely shutting down legacy systems. In both cases, the focus is the same: protect the customer, protect the data, and deliver the right outcome for the business. This is a business-led Product Owner role, not a pure technology delivery role. You’ll spend your time defining requirements, shaping outcomes, and driving clarity in complex migration environments where not everything is known upfront. You’ll work closely with stakeholders across the business, operations and technology, and partner with Agile teams to make sure delivery is aligned to real customer and operational outcomes. What do I need? We’re looking for someone who can operate confidently in a complex, fast-moving environment and has done this type of work before. You’ll bring: * Experience delivering records or document management solutions - You understand how customer records, documents and data are structured, governed and managed, particularly in regulated environments. * Strong data and migration experience - You’ve worked on programmes where data or documents have been moved between systems at scale, and you understand the risks, controls and complexity involved. * A business-led Product Owner mindset - You focus on outcomes, not just delivery. You’re comfortable defining requirements, managing backlogs and making trade-offs to deliver the right result. * Ability to drive clarity in high-ambiguity environments - You can take unclear or evolving requirements and turn them into structured, actionable work for delivery teams. * Strong stakeholder management skills - You can work across business and technology stakeholders, align different viewpoints, and keep people focused on the outcome. * Experience working in Agile delivery environments - You’re comfortable working with squads, participating in ceremonies, and managing backlog priorities to deliver value incrementally. * A focus on customer and operational outcomes - You understand the impact of migration on customers and operations, and you prioritise continuity, accuracy and risk management in everything you do. Why join us? We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that: * Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates! * Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave. * Tailored learning and development opportunities to help your grow your career within the bank. * Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives. Create your future today To get started, simply click on the APPLY or APPLY NOW button We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community. If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page [https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.westpac.com.au%2Fabout-westpac%2Fcareers%2Ffaq-contact-us%2F&data=05%7C02%7Cdakotah.bishop%40westpac.com.au%7Cd15ccf34ab1e42eba8b108de7044f492%7C57c64fd466ca49f5ab382e67ef58e724%7C0%7C0%7C639071638622937325%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=CVu4NaILh3E9bnppTkmFikGV3MAwuAh5JuFwMi%2FFj5o%3D&reserved=0], under the ‘Diversity, sustainability and flexibility’ section.

Responsibilities

Lead the migration of customer data, documents, and records from legacy systems to new platforms within the UNITE program. Focus on defining requirements, managing archival and decommissioning, and ensuring zero disruption to customer operations.