Senior Product Quality Specialist at Neo Group

Warsaw, Masovian Voivodeship, Poland -

Full Time

Start Date

Immediate

Expiry Date

22 Jan, 26

Salary

0.0

Posted On

24 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Quality Control, AI Tools, Test Documentation, Customer Journey Tests, Product Health Monitoring, Cross-Platform Testing, Collaboration, Issue Investigation, Analytics Tools, Proactive Mindset, Acceptance Criteria, User Flows, Regulatory Testing, Software Testing, Customer Experience, Technical Education

Industry

IT Services and IT Consulting

Description

We’re looking for a Product Quality Specialist who will not only validate our product releases but also pioneer AI-powered testing approaches to ensure the highest quality for our customers. This role is embedded in the Product organization, focusing on real-world quality validation, analytics-driven issue detection, and automation of customer journeys. !Mandatory: Applications without a cover letter will not be considered. The cover letter must: Clearly highlight your key professional achievements over the past 2-3 years. a summary of experience with AI tools (briefly) Not exceed one A4 page in length. Responsibilities Ensure end-to-end quality of product features Apply deep knowledge of using AI tools for product quality control and combine hands-on validation with AI-augmented testing to scale coverage. Develop and maintain product test documentation to align with product requirements. Validate key user flows. Run Customer Journey Tests (CJM): Simulate and monitor end-to-end user flows (registration, login, payments, core product flows) on production. Monitor product health: Check metrics, dashboards, and analytics to spot anomalies or quality issues after launch Support fast iteration: Be embedded in the Product team to give rapid feedback on whether new releases meet real-world use cases. Perform cross-platform testing (desktop, mobile web, native apps). Collaborate with product managers and designers to define acceptance criteria and ensure clear test coverage. Investigate and reproduce customer-facing issues; document findings with clarity and precision. Monitor product releases, participate in sprint ceremonies, and contribute to release go/no-go decisions. Support localisation and regulatory testing for multiple jurisdictions. Advance English (C1+) (for reading documentation, reporting, and communication). Possibility to work in CET time zone (+/- 1 hour). 5+ years experience in software testing, QA, or product operations with a strong focus on customer experience. Specialized or close to specialized education (preferably technical) Availability of certificates of training, completion, additional courses, etc. Solid understanding of analytics tools (e.g., Amplitude, GA, Mixpanel, or similar) Ability to design and execute practical, outcome-driven test cases without over-engineering. Strong collaboration skills; comfortable working directly with product managers, engineers, and stakeholders. Proactive mindset; you don’t just report issues, you help define what good looks like Recommendations from previous employers will be considered a strong advantage. Fixed salary + KPI bonus Flexible work schedule Fully remote work format Opportunity to work in a dynamic and rapidly developing field

Responsibilities

Ensure end-to-end quality of product features and apply AI tools for product quality control. Collaborate with product managers and designers to define acceptance criteria and validate key user flows.