Senior Product Solutions Manager, Employer & Partner Solutions at Headspace Global

Seattle, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Oct, 26

Salary

190000.0

Posted On

16 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, Solutions Architecture, Program Management, Sales Engineering, B2B SaaS, API Integration, SSO, Systems Thinking, Client-facing Dashboards, Configuration Systems, AI Automation, Roadmap Ownership, Sales Enablement, Stakeholder Management, Onboarding Strategy

Industry

Mental Health Care

Description

About the Senior Product Solutions Manager, Employer & Partner Solutions at Headspace: Headspace's mission to improve the health and happiness of the world requires infrastructure that scales with that ambition. We serve as the trusted partner of choice for thousands of employers worldwide seeking to improve the wellbeing of their workforce. As enterprise and partner needs evolve, we must ensure our solutions are not only easy to implement but also drive deep, sustained engagement. We are seeking a Senior Product Solutions Manager to own the onboarding and growth strategy for our Employer and B2B Partner solutions. This role is responsible for the "Day 1 to Day N" experience of our corporate clients and our ecosystem of strategic partners. You will be the primary voice for our Employer segment, focused on streamlining self-service onboarding, simplifying admin tooling, and building scalable solutions that connect Headspace to our partners' broader wellness ecosystems. What you will do: Employer & Partner Roadmap: Own the product roadmap for Employer and Partner-facing solutions, focusing on activation, engagement, and retention of diverse enterprise and partner-driven populations. B2B Partner Integrations: Strategically own the integration framework for our third-party B2B partners (e.g., wellness platforms, benefits aggregators), ensuring our solution remains the preferred mental health integration in the market. Scalable Onboarding: Define and build the self-service capabilities that allow employers to launch Headspace quickly, reducing the implementation burden on internal teams. Admin Experience Ownership: Manage the B2B Admin Portal experience, ensuring clients can easily manage eligibility, view usage trends, and derive actionable insights about their workforce. Engagement Strategy: Develop solutions that drive member awareness within the workplace, such as automated email triggers, internal communications tools, and employee-facing promotional assets. Sales Enablement: Provide product and technical expertise to the Sales and Customer Success teams, creating the documentation needed to demonstrate value during sales and renewal cycles. AI Automation & Efficiency: Identify and implement AI-driven automation opportunities within the Employer & Partner solutions space to streamline partner onboarding, data processing, and support workflows, reducing manual effort and increasing operational efficiency. What you will bring: Required Skills: 3-5+ years of experience in Product Management, Solutions Architecture, Program Management, or Sales Engineering, with a focus on B2B SaaS, enterprise tools, or employee benefits/wellness platforms. Demonstrated experience in shipping and managing client-facing dashboards, configuration systems, or third-party integrations (APIs/SSO). Strong systems thinking: ability to design scalable, reusable onboarding frameworks that work across thousands of distinct employer clients and diverse partner types. Ability to balance the feature requests of enterprise clients with the long-term health and scalability of the core platform. Excellent relationship-building skills; comfortable partnering with commercial teams to drive product adoption. Preferred Skills: Experience in healthcare, B2B2C, or regulated environments Familiarity with eligibility systems, data integrations, or interoperability (e.g., HIEs, payer systems) Experience supporting B2B or enterprise onboarding workflows Exposure to admin tools, configuration systems, or platform UX Passion for mental health and Headspace’s mission Location: This role is open to candidates across the US, with preferred locations in San Francisco, CA (hybrid), New York City, NY (remote), and Seattle, WA (remote). Candidates must permanently reside in the US full-time. If your primary residence is in the greater San Francisco Bay Area, this role follows our hybrid model, with 3 days per week in office to support in-person collaboration. Your recruiter will share more details. Pay & Benefits: The anticipated new hire base salary range for this full-time position is $122,400-$170,000 + equity + benefits. For candidates based in San Francisco, New York City, or Seattle, a separate salary range of $156,400.00-$190,000 applies, consistent with our location-based compensation philosophy. Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. Your recruiter will provide more details on the specific salary range for your location during the hiring process. At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. About Headspace Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it. At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come. Why You’ll Love Working Here: A mission that matters—with impact you can see and feel A culture that’s collaborative, inclusive, and grounded in our values The chance to shape what mental health care looks like next Competitive pay and benefits that support your whole self How we feel about Diversity, Equity, Inclusion and Belonging: Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process. Headspace participates in the E-Verify Program. Privacy Statement All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship. As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm. For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice

Responsibilities

Own the product roadmap and onboarding strategy for Employer and B2B Partner solutions to drive activation and retention. Manage the B2B Admin Portal and integrate third-party wellness platforms to streamline the corporate client experience.