JOB SUMMARY

The Senior Product Specialist reports directly to the Senior Product Manager. This role would be responsible for supporting the Product owners by managing day-to-day operations within eCommerce and Digital Marketing solution(s).

QUALIFICATIONS

• 2-4 years of experience preferred
• BA, BS or equivalent experience in related field preferred
• A positive attitude and excited to learn
• Outstanding communication, presentation, and leadership skills
• Excellent organizational and time management skills
• Attention to details to capture all notes and decisions made during team calls
• Sharp analytical and problem-solving skills
• Creative thinker with a vision
• Product owner and/or digital field experience a plus
• Project management background and experience a plus
• Knowledge of Agile process and principles a plus

• Supports Product owners on the e-Commerce Post Purchase team for several digital initiatives within a portfolio
• Responsible for assisting Product owners with day-to-day execution of product roadmap
• Heavy involvement with documenting notes and recaps from Standup/Core hour calls and Working sessions
• Prepares tasks for Designers, Copy team, and Business analysts (BA) in JIRA on decisions made from team meetings
• Help review BA UI and Functional stories prior to Entry Amigo
• Assists with Discovery work and Epic creation
• Work cross functionally with the internal business units, vendors, and IT tech team to complete work against strategic plans
• Triaging bugs and JIRA defects
• Help Product owners with UAT
• Communicate feature releases to stakeholders and Business SMEs
• Be the advocate for the customer while balancing the business needs