Senior Product Support Engineer at Boeing

, , India -

Full Time

Start Date

Immediate

Expiry Date

14 Jan, 26

Salary

0.0

Posted On

16 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fleet Maintenance, Maintenance Planning, Logistic Support, Schedule Management, Leadership, Problem Solving, Communication, Interpersonal Skills

Industry

Aviation & Aerospace

Description

Senior Product Support Engineer Company: Boeing India Defense Private Limited As a leading global aerospace company, Boeing develops, manufactures and services commercial airplanes, defense products and space systems for customers in more than 150 countries. As a top U.S. exporter, the company leverages the talents of a global supplier base to advance economic opportunity, sustainability and community impact. Boeing’s team is committed to innovating for the future, leading with sustainability, and cultivating a culture based on the company’s core values of safety, quality and integrity. About Boeing Defense in India Boeing is committed to providing holistic lifecycle solutions for defense customers in India through Boeing Defense India (BDI). BDI serves as the local entity, offering these solutions for government and defense customers in India. BDI plays an important role in the mission readiness and modernization of India’s defense forces. Efficient solutions, timely support, and flawless execution are critical elements of BDI’s commitment to Boeing customers and the Indian aerospace and defense industry. People-driven culture At Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring together different perspectives and thoughts – enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work, we are committed to positively shaping people’s careers and being thoughtful about employee wellbeing. With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace. Position Overview: Boeing India Defense Private Limited (BIDPL) is seeking a Senior Product Support Engineer to support the Indian Air Force AH-64 Support Program at Pathankot, Punjab, India. Boeing Defense India delivers advanced capability and readiness to India’s military customers through Sustainment Programs for platforms such as AH-64, CH-47, P-8I and C-17 aircraft. This position will be part of an on-site team at the IAF base at Pathankot providing sustainment & technical support services to the Indian Air Force and will report to BIDPL’s Apache Sustainment Program Integration Manager. Position Responsibilities: Manage and supervise the on-site field services team towards satisfying maintenance requirements of the customer. Regular (daily) coordination with customers and internal stakeholders on maintenance and material planning, performance monitoring and reporting aircraft status. Interact with & advise local Indian Air Force leadership on all technical and logistics matters in order to deliver high levels of customer service and satisfaction. Coordinate with internal reach back resources and provide expeditious response to technical requests, memos, and customer communications. Forecast requirement of resources and ensure timely availability of personnel, facilities, services, equipment, and tools in support of the sustainment contract. Understand performance metrics, prepare and review required contract deliverable reports, that would be used as performance reports provided to the customer. Consistently provide high levels of customer support during regular shifts/ off-hours. Communicate with cross functional teams including engineering and supply chain. Identify and resolve any issues and provide solutions or recommendations to ensure the successful execution of the sustainment program. Employer will not sponsor applicants for employment visa status. Basic Qualifications (Required Skills/Experience): Bachelor's degree or higher is required as BASIC QUALIFICATION and 13 or more years' of related work experience. Experience in fleet maintenance and maintenance planning in a government/private aircraft enterprise. Experience in logistic support, planning and management in a government/private aircraft enterprise. Experience with schedule management, as well as understanding of program execution to ensure cost, schedule and technical baseline requirements are met. Demonstrated leadership qualities, ability to inspire and foster collaboration within cross functional teams. Preferred Qualifications (Desired Skills/Experience): Creativity in problem solving. Demonstrated ability to effectively communicate multifaceted information to diverse audiences. Strong interpersonal skills with ability to deal with both internal and external stakeholders. Proficiency in maintaining a highly functional office for the on-site team. Prior experience working with Indian Air Force or Indian armed forces. Typical Education & Experience: Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 13 or more years' related work experience or an equivalent combination of education and experience (e.g. Master+ 12 years' related work experience. Relocation: This position does offer relocation within INDIA. Language Requirements: Not Applicable Education: Bachelor's Degree or Equivalent Relocation: This position offers relocation based on candidate eligibility. Security Clearance: This position does not require a Security Clearance. Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 - Morning (India) You can do work that enables all of humanity to take flight. Our teammates in more than 65 countries grow their careers across commercial airplanes, space, defense, sustainability and other areas. Here, you can contribute to what matters most in your career, in your community and around the world. Find answers to questions about applying, interviews, benefits, and more on FAQ page Boeing is committed to providing reasonable accommodations/adjustments to applicants with disabilities. Visit our accommodations page for more info.

Responsibilities

Manage and supervise the on-site field services team to meet maintenance requirements of the customer. Coordinate with internal resources and provide timely technical support to ensure successful execution of the sustainment program.