Senior Professional – SEND Tribunals, mediation and complaints at Harrow Council

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

24 Jun, 26

Salary

0.0

Posted On

26 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case Management, SENDIST Representation, Mediation, Complaints Management, Negotiation, Influencing, SEN Legislation Knowledge, Statutory Procedures, Appeals Process Management, Oral Communication, Casework Leadership

Industry

Government Administration

Description

Overview London Borough of Harrow has an exciting opportunity for a Senior Professional – SEND Tribunals, mediation and complaints. The post holder will provide key leadership in case management of SEN appeal related cases to ensure that the Council discharges its responsibilities effectively in relation to statutory appeals to the Special Educational Needs and Disability Tribunal (SENDIST), which is part of his Majesty’s Courts and Tribunal Service (HMCTS). In addition, you will manage all requests for mediation and complaints received by the SEN Assessment and Review Service. As Senior Professional, you will represent the Local Authority at the Special Educational Needs and Disability Tribunal and defend appropriateness of the proposed service provision for an individual child/young person therefore therefore the successful candidate must be able to lead on complex casework, providing effective mediation, drawing on strong negotiation and influencing skills across a range of complex SEN issues between parents, schools and multi-disciplinary practitioners. About You The successful candidate will have: In depth knowledge and understanding of current SEN legislation and reform, statutory procedures and processes governing the provision of services for children with special educational needs. Extensive knowledge of other related legislation, including legislation governing Adult Social Care, the Children Act and safeguarding processes. Knowledge of the Equality Act particularly in relation to children and young people with disabilities. In depth knowledge of the SEND appeals process and experience of managing mediation, disagreement resolution and appeals casework. Knowledge of Local Authority complaints procedures. High level oral communication skills. Effective negotiation skills. Minimum degree level qualification. Experience of communicating with children and their families and professionals concerning complex issues. Ability to travel for business purposes. This post is subject to a satisfactory enhanced DBS check. Related Documents For more information, please refer to the Role Profile/Selection Criteria

Responsibilities

The Senior Professional will lead the case management of SEN appeal-related cases, ensuring the Council effectively manages statutory appeals to the SEND Tribunal (SENDIST). Additionally, this role involves managing all requests for mediation and complaints received by the SEN Assessment and Review Service.