IFC

Sector:
Administration/Office Support
Grade:
GD
Term Duration:
3 years 0 months
Recruitment Type:
Local Recruitment
Location:
Lima,Peru
Required Language(s):
English
Preferred Language(s):
Spanish
Closing Date:
2/21/2025 (MM/DD/YYYY) at 11:59pm UTC
Description
IFC - a member of the World Bank Group - is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities. Our mission is to leverage the power of the private sector to end extreme poverty and boost shared prosperity on a livable planet.
IFC is now seeking to recruit a highly motivated, well-organized Senior Program Assistant to ensure smooth operations of the country manager’s office and to support the implementation of the Peru and Ecuador IFC program through administrative and other support services. The position is based in Lima, Peru.

• The Senior Program Assistant should have excellent interpersonal skills and sound judgment in dealing with high level external and internal contacts. As the first line of contact with an extensive network at the most senior level, the SPA is expected to always exercise tact and diplomacy in dealing with sensitive or highly confidential matters.
• Screen, track, prioritize, and appropriately channel all inquiries, requests, and telephone calls to ensure timely attention to issues. Independently respond to extensive and diverse inquiries; make decisions when multiple courses of action are possible. Provide consistent and timely monitoring and follow-up on workflow to the Country Manager and country office.
• Organize, coordinate, monitor and implement significant tasks and projects. Demonstrate ownership and accountability for results. Demonstrate innovation and creativity in executing tasks.
• Coordinate and monitor the overall administrative workload in the country office.
• Possess in-depth and up-to-date knowledge of administrative and policy guidelines, practices, products and services of the WBG; capable of guiding others in complex situations within assigned area of functional responsibility.
• Proficiency in latest technology relevant to assigned responsibilities. Demonstrate initiative in learning and/or supporting implementation of emerging technology and systems relevant to effective work of the department.
• Independently prepare, coordinate, and monitor correspondence on behalf of the Country Manager and ensure that relevant background materials are available for meetings and deadlines are met.
• Handle the Country Manager’s schedule including meetings, official functions and travel arrangements and arrange for briefing materials as necessary.
• Oversee and monitor the country office administrative workflow and wide events such as retreats, seminars, conferences, regular department meetings, knowledge sharing events, etc.
• Actively support departmental participation in corporate initiatives such as the Community Connections Campaign and volunteer for events.
• Assist the Country Manager and the Leadership team with submission of documents for IFC Senior Management and the Board of Directors as requested
• Support all office space planning and equipment issues (e.g., new staff, office moves, space allocation, office reassignments, etc.).
• Serve as the Onboarding Coordinator for the IFC Country Office. Assist in the recruitment initiatives of the Country Office; including but not limited to the preparation of interview s, schedules and panel materials for internal and external applicants.
• Maintain excellent working relations and a pleasant working environment with an extensive network of contacts, across functions (e.g., IT, HR) and the WBG. Provide guidance and answer general queries from staff, managers, and consultants about IFC/WBG procedures and any request to facilitate links between colleagues in Country Offices, HQ, and other Bank counterparts.
• Assist in updating and maintaining iPortal, Sharepoint and OneDrive repositories for tracking, e-filing, and archiving system, applying the appropriate record retention policies.
• Adept handling critical files and confidential material with discretion following the WBG Access to Information policy.
• Provide guidance and answer general queries from staff, managers, and consultants about IFC/WBG procedures and any request to facilitate links between colleagues in Country Offices, HQ, and other Bank counterparts.
• Handle ad hoc duties as assigned by the Country Manager.

Selection Criteria

• Minimum requirement is a High School Diploma - having a bachelor’s degree is highly desirable.
• Minimum of 7 years of relevant work experience or an equivalent combination of education and experience is required.
• Previous work experience in a broad range of secretarial, administrative, logistics and finance duties at a senior level.
• Outstanding administrative and organizational skills, self-motivated and reliable.
• Excellent English and Spanish skills, verbal and written, including ability to draft correspondence and proofread/edit materials and ability to interact with stakeholders at all levels.
• Strong computer skills and good knowledge of relevant software applications and IFC systems (Word, Excel, PowerPoint, iDesk, iPortal, Webex, Admin Portal, SAP, etc.)
• Familiarity with WB and IFC policies and procedures is desirable.
• Effective time management and organizational skills.
• Ability to produce high-quality work and deliver assignment in a timely manner under time pressure.
• Self-starter, who pays attention to detail, is well-organized, focused, and works with minimal supervision
• Demonstrated orientation to towards teamwork and adaptability in working across teams to deliver expected work-product.
• Excellent interpersonal skills, with a high degree of tact and judgment, to deal effectively with staff at all levels across the World Bank Group as well as high-level external contacts. Highest level of dependability and discretion, with proven experience in handling confidential information and in exercising sound judgment.
• Professional demeanor, with a track record of service-orientation and respectful teamwork; also, outstanding personal leadership skills and comfort working with staff at all levels. Responsiveness to client needs and to feedback.
• Proactive attitude, with a high degree of adaptability, resourcefulness, approachability, flexibility, and initiative; propensity to develop solutions and work with minimum supervision. Proven ability to work independently and constructively in a fast paced and rapidly evolving business environment.
• Excellent time management skills: ability to independently prioritize and multi-task. Flexibility in own schedule to accommodate unexpected work demands.
• Strong written and verbal communication skills in English and Spanish.
• Able to use analytical, problem-solving skills and resourcefulness to make informed and practical decisions to carry out own work. Able to advise on information usage and storage, and policies in assigned responsibilities.
• Willingness and ability to learn additional systems, processes, and potential technical matters to assist the Director and department units, as needed.

World Bank Group Core Competencies
The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.
We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.
Learn more about working at the World Bank and IFC , including our values and inspiring stories.
Job ID req31769