COMPANY OVERVIEW

ESS Support Services is an award-winning not-for-profit community support agency dedicated to enhancing the lives of older adults, seniors, and their families since 1983. With over 40 years of experience, we provide high-quality services and accredited programs that promote independence, social well-being, and health.

SUMMARY

We are seeking a Senior Program Coordinator to join our team at ESS Support Services - Adult Day Program. This pivotal role will contribute to our mission by overseeing program development and implementation while ensuring the highest standards of service delivery. The Senior Program Coordinator leads the Adult Day Services (ADS) site team in the development and delivery of individualized, client centred activities and support services for clients who attend the in-person Adult Day Services. Performs administrative duties, direct client care and works collaboratively with the ADS Manager in the overall program operations. Supports a culture of client safety as part of ESS key strategic goals and priorities. Identifies client safety risk; support a non-punitive reporting environment for reporting unsafe practices and/or errors; supports staff safety surveys and acts on safety recommendations.

QUALIFICATIONS:

• Diploma/Certificate/Degree in Activation/Gerontology, Therapeutic Recreation or other health related field
• Minimum 2-4 years demonstrated work experience with individuals living with an Alzheimer’s or related dementias
• Minimum 2-4 years demonstrated work experience developing Alzheimer’s Adult Day Services programming. Experience in community-based setting preferred
• Experience in providing personal care, including toileting, nutritional assistance and supervision for clients with an irreversible dementia
• Proficiency in Microsoft applications and experience with AlayaCare is an asset
• Knowledge and sensitivity to work in a culturally diverse environment
• Valid First Aid/CPR Certification
• Satisfactory Vulnerable Sector Screening Check
• Able to provide proof of full COVID-19 vaccination upon hire.

• Develops, implements, and, coordinates the delivery of recreational, social, fitness/exercise programs and special events
• Leads the preparation of the site monthly program calendar, program evaluations, client care planning and other site administrative duties (ex: catering and grocery orders)
• Participates in client assessment, documentation and reporting
• Leads the site team in the planning and delivery of therapeutic recreational, social and physical activities
• Works in collaboration with the interdisciplinary team (ex: Manager, Director, other ADS sites) to ensure funder and other oversight body obligations are met
• Supports and collaborates with the ADS Manager in site location maintenance and upkeep duties
• Performs personal care duties as required, which may include, but not limited to, toileting, nutritional assistance, client supervision and assistance with mobility. Provides assistance with medication as needed
• Acts as site Supervisor for student placements. Provides new staff/volunteers with on-site orientation
• Participates in and assists with staff professional development, meetings, reviews and workshops as required
• Participates in special projects/committees and/or other events as required
• Cover staff absences at other Adult Day Services locations, when required.