About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Job Title: Senior Program Manager – Global Operations
Location:
Eligibility: Please note that this position is not eligible for Visa sponsorship now or in the future. This restriction applies to all candidates for this position.
Job Description:
We are seeking an experienced Program Manager to oversee and coordinate multiple enterprise-level projects within global operations. This role requires strong leadership, communication, and project management skills to ensure successful delivery from planning through deployment.

Responsibilities:

• Lead and coordinate multiple projects within a program, from concept through deployment.
• Define program structure, recommend project management requirements, and evaluate project plans.
• Identify and manage risks and issues across projects and develop mitigation strategies.
• Oversee rollout of multiple programs across global sites, ensuring alignment with strategic goals.
• Coordinate program communications and promote compliance with governance standards.
• Mentor project team members and support their professional development.
• Participate in business case justifications, particularly in IT-related initiatives.
• Apply independent judgment to both routine and complex information.
• Develop and manage reporting tools to support business management and decision-making.
• Manage the lifecycle of key information solutions and ensure successful delivery.
• Decompose programs into time-phased projects and prioritize deliverables.
• Define project goals, objectives, and resource requirements; develop and manage budgets.
• Track expenses and report financials to management.
• Integrate sub-project plans into a comprehensive program plan.
• Identify key metrics and milestones; assess and manage risks.
• Allocate and negotiate resources; manage cost, schedule, and scope variances.
• Produce and maintain project documentation and information systems.
• Monitor vendor performance and ensure compliance with governance standards.
• Communicate effectively across global, regional, and area levels.
• Clarify roles and responsibilities with partners to ensure smooth execution.
• Support vendor and internal negotiations related to cost, schedule, and scope.
• Conduct post-implementation reviews and share learnings across teams.
• Lead cross-functional teams and manage the implementation of global business solutions.

Requirements:

• Bachelor’s degree in a relevant field.
• 8+ years of related experience in program or project management.
• Proven ability to manage global, high-risk, strategic programs with complex interdependencies.
• Strong collaboration skills with business leaders, IT partners, and cross-functional teams.
• Experience in defining and managing project scope, time, cost, and quality.
• Ability to navigate organizational complexity and drive change in dynamic environments.

Preferred Qualifications:

• Project Management Professional (PMP) Certification.

LI-AD1

• Lead and coordinate multiple projects within a program, from concept through deployment.
• Define program structure, recommend project management requirements, and evaluate project plans.
• Identify and manage risks and issues across projects and develop mitigation strategies.
• Oversee rollout of multiple programs across global sites, ensuring alignment with strategic goals.
• Coordinate program communications and promote compliance with governance standards.
• Mentor project team members and support their professional development.
• Participate in business case justifications, particularly in IT-related initiatives.
• Apply independent judgment to both routine and complex information.
• Develop and manage reporting tools to support business management and decision-making.
• Manage the lifecycle of key information solutions and ensure successful delivery.
• Decompose programs into time-phased projects and prioritize deliverables.
• Define project goals, objectives, and resource requirements; develop and manage budgets.
• Track expenses and report financials to management.
• Integrate sub-project plans into a comprehensive program plan.
• Identify key metrics and milestones; assess and manage risks.
• Allocate and negotiate resources; manage cost, schedule, and scope variances.
• Produce and maintain project documentation and information systems.
• Monitor vendor performance and ensure compliance with governance standards.
• Communicate effectively across global, regional, and area levels.
• Clarify roles and responsibilities with partners to ensure smooth execution.
• Support vendor and internal negotiations related to cost, schedule, and scope.
• Conduct post-implementation reviews and share learnings across teams.
• Lead cross-functional teams and manage the implementation of global business solutions