Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world. We are seeking a Senior Program Manager to join our team.
Microsoft’s Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. The products our portfolio include Microsoft Fabric, Azure SQL DB, Azure Cosmos DB, Azure PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, and Power BI. Our mission is to build the data platform for the age of AI, powering a new class of data-first applications and driving a data culture.
Within Azure Data, the Microsoft Fabric platform team builds and maintains the operating system and provides customers a unified data stack to run an entire data estate. The platform provides a unified experience, unified governance, enables a unified business model and a unified architecture.
The Fabric Service Health & Reliability team is responsible for standardizing service metrics across all Fabric workloads, aligning and driving cross-workloads service health processes, and analyzing service health trends across workloads and scenarios.
We are looking for a Senior Program Manager who will be leading cross-functional initiatives with a focus on improving and scaling the service health processes. This is a pivotal role to ensure we provide an industry-leading experience for our customers. This is an opportunity with great business impact. It can be fantastic for you if you possess proficient analytical skills, cross-group collaboration abilities, proficiency in deriving data-based insights, a can-do approach, and a pronounced bias toward action and results.
We do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our customers are better served.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

REQUIRED/MINIMUM QUALIFICATIONS:

• Bachelor’s Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development
• o OR equivalent experience.
• 2+ years experience managing cross-functional and/or cross-team projects.

OTHER REQUIREMENTS:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:

• This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

PREFERRED/ADDITIONAL QUALIFICATIONS

• Experience working with data visualization and reporting, e.g., Power BI or Tableau.
• Experience and proficient understanding of service operations at scale.
• Detail and results oriented.
• Ability to clearly prioritize and effectively manage multiple tasks and projects in parallel.
  Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $112,000 - $218,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,800 - $238,600 per year.
  Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
  Microsoft will accept applications for the role until April 9, 2024.
  

  azdat

azuredata

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations

RESPONSIBILITIES

• Collaborate with various engineering teams to scale and drive large cross-functional process and service health initiatives.
• Provide hands-on program management throughout different phases of the rhythm to support ongoing operations.
• Collaborate with management and stakeholders to establish and track Key Performance Indicators (KPIs) for quick adaptation to market and service changes
• Define performance metrics and lead data-driven analyses to identify opportunities for service improvement and enhance process efficiency.
• Lead cross-disciplinary efforts, engaging engineering and data science, to derive and develop tools and services that facilitate data-driven decisions for continuous service improvement
• Embody our culture and values

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:

• This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter