Senior Program Manager, People Operations at Blink Health

, , United States -

Full Time

Start Date

Immediate

Expiry Date

17 Apr, 26

Salary

0.0

Posted On

17 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Employee Lifecycle, People Operations, HR Compliance, Benefits Administration, Leave Administration, HRIS, Data Integrity, Process Improvement, Project Management, Communication, Problem Solving, Analytical Skills, Collaboration, Attention to Detail, Organizational Skills, Proactive

Industry

Hospitals and Health Care

Description

Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! The Senior Program Manager, People Operations is a senior, hands-on People Operations leader responsible for delivering a high-quality employee experience across the full HR lifecycle while building scalable systems, programs, and processes. Reporting to the Senior Manager, People Operations, this role balances execution and strategy, serving as a trusted partner to employees, managers, and People leaders in a fast-paced, high-growth environment. This role requires deep expertise in employee lifecycle operations, compliance, HR systems, total rewards, and leave administration, along with the ability to operate independently, bring order to ambiguity, and drive meaningful organizational impact. Key Responsibilities Employee Lifecycle & People Operations Own and execute end-to-end employee lifecycle processes, from onboarding through offboarding Serve as a primary point of contact for employee inquiries, ensuring timely, accurate, and empathetic support Act as a proactive problem solver by identifying gaps, connecting dots, and owning solutions that improve the employee experience Compliance & Policy Serve as a key internal resource for HR compliance across multi-state (and some global) operations Ensure compliance with wage and hour laws, I-9 and E-Verify requirements, background checks, immigration laws, and audit requirements Maintain, update, and support enforcement of HR policies, SOPs, and employee handbooks Conduct periodic team or departmental audits and use insights to recommend improvements Benefits & Leave Administration Support benefits administration, including employee inquiries, vendor coordination, audits, and documentation Support U.S. leave of absence administration and ADA requests, ensuring compliant processes and coordination with Payroll Support 401(k) and benefits programs and assist with the implementation of new offerings HR Systems, Data & Reporting Own HRIS data integrity, audits, and ongoing maintenance (Workday preferred) Support system configuration, testing, upgrades, and workflow documentation Identify automation opportunities to streamline People Operations workflows Build and maintain dashboards and operational reports to support data-informed decision-making Process Improvement & Strategic Projects Redesign and scale People Operations workflows to improve efficiency, consistency, and employee experience Lead or support cross-functional projects such as system implementations, onboarding and offboarding redesigns, or policy overhauls Partner with Finance, Payroll, IT, Talent Acquisition, and Legal to ensure alignment across systems and processes Required Qualifications Bachelor’s degree in Human Resources, Business Administration, or a related field 7+ years of progressive experience in People Operations, HR Generalist, or Total Rewards roles Strong hands-on experience with HRIS systems (Workday preferred) Proven experience administering benefits and leaves of absence Strong knowledge of U.S. employment laws and multi-state compliance requirements Ability to manage sensitive matters with discretion, empathy, and professionalism Excellent written and verbal communication skills Preferred Qualifications Experience with Workday and Confluence Background in high-growth, remote-first, or startup environments Experience supporting hourly worker populations a plus Success Profile You will be successful in this role if you are: Highly organized, detail-oriented, and impact-driven A systems thinker who enjoys optimizing workflows and tools Comfortable operating independently and managing multiple priorities Analytical and fluent in HR metrics and dashboards Proactive, solution-oriented, and confident navigating ambiguity A collaborative partner who enjoys making managers and teams more effective Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Responsibilities

The Senior Program Manager, People Operations is responsible for delivering a high-quality employee experience across the full HR lifecycle while building scalable systems, programs, and processes. This role involves executing employee lifecycle processes, ensuring compliance, and supporting benefits and leave administration.