Senior Program Manager at TraceLink Inc
Wilmington, Massachusetts, USA -
Full Time


Start Date

Immediate

Expiry Date

29 Jul, 25

Salary

0.0

Posted On

30 Apr, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Risk, Maintenance

Industry

Information Technology/IT

Description

COMPANY OVERVIEW:

TraceLink’s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world.
Founded in 2009 with the simple mission of protecting patients, today Tracelink has 8 offices, over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT.
Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably.

Responsibilities

WHAT WILL YOU BE DOING?

  • Prepare project plans and collaborate with highly technical stakeholders (Engineering, Product Management, Architecture, Security, Cloud Operations, etc.)
  • Monitor the progress of projects and report status, plans, and issues to executive management
  • Operate cross-functionally in an agile environment to support the delivery of comprehensive, on-time, high-quality products, and solutions
  • Hands-on release coordination, ensuring predictability and quality of application, solution, and platform deployments
  • Work with other members of the product management organization to ensure new functionality and fixes are being evaluated and prioritized in a timely manner
  • Develop and implement strategies to minimize schedule and technical risk
  • Document processes and procedures for use and educate team members to ensure consistency across the team members
  • Engage internal stakeholders across multiple organizations to identify opportunities to improve processes/productivity, drive improvements, and increase awareness

IN THIS ROLE, YOU WILL:

  • Manage Risks, Timelines, Schedules, Resource Availability, Dependencies, Delivery Dates and Communication.
  • Partner with executive decision-makers and stakeholders to deliver success and help our customers achieve the desired business value
  • Partner with internal teams (Product Management, User Experience, Technical Communications, Services, Support, Engineering, and Executive Sponsors) to ensure coordination and alignment, leveraging all necessary parties to ensure our success
  • Apply TraceLink product, business process, methodology & ecosystem knowledge to drive effective projects
  • Proactively build and expand business relationships that enable better product quality, time to delivery, and customer satisfaction

WHAT WILL HELP YOU IN THIS ROLE:

  • Project Management Professional (PMP) Certification or working knowledge
  • Agile Certification or working knowledge
  • Working technical knowledge of software platforms
  • Working knowledge of GXP for the life sciences industry
  • Working knowledge of agile software development lifecycle
  • Working knowledge of Atlassian software (Jira, Confluence)
    Please see the Tracelink Privacy Policy for more information on how Tracelink processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact Candidate-Privacy@tracelink.com.
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