Key responsibilities include:

• Multiple concurrent transformation programmes and workstreams.
• Establishing and maintaining robust programme governance and reporting.
• Identifying, managing and communicating project interdependencies, risks and issues.
• Supporting delivery teams to track progress, outcomes and key performance metrics.
• Facilitating steering committees and stakeholder forums to drive decision-making.
• Championing organisational change management to support adoption and behavioural change.
• Collaborating with business leaders to redesign processes and improve operational effectiveness.
• Developing roadmaps, impact assessments, training plans and communication strategies.
• Driving continuous improvement through lessons learned and post-implementation reviews.
• Measuring and reporting programme outcomes against agreed objectives and success criteria.
• Building strong relationships with stakeholders across business and technology functions.
• Supporting AI and data transformation initiatives alongside wider business change programmes.