Senior Programmer Analyst (Application Support) at AIS

Bangkok, , Thailand -

Full Time

Start Date

Immediate

Expiry Date

30 Dec, 25

Salary

0.0

Posted On

01 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

PL/SQL, Shell Script, Angular, JAVA, .NET C#, Unix, Windows, Database, Problem Solving, Analytical Skills, Communication Skills, Negotiation Skills, Curious Mindset, Willingness To Learn, Service Mind, Ability To Work Under Pressure

Industry

Telecommunications

Description

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. We are looking for potential candidates who are eager to learn and grow to join our young talent team. Job Posting Location Bangkok Job Summary Application Support to supporting Online store and LEGO. Job Description - Provide first and second tier support for Online store and LEGO services. - Monitor and maintain services. to be stability and ready to use. - Understand, investigate, troubleshoot and resolve incidents, finding the root cause and effectively communicate to MKT users. - Provide timely response, follow-up and resolution to ensure all support activities are tracked and closed within committed SLA. - Work collaboratively with user and development team. - Provide improvement for monitoring system and application proactively. Knowledge, Skills and Competency : Bachelor’s Degree in Computer Science, Computer Engineering, Software Engineering or related field At least 2 years of experience in IT development or System/Application support Knowledge in PL/SQL, Shell script, Angular, JAVA, .NET C#, Unix, Windows and Database Good problem solving, analytical, communication and negotiation skills Good attitude, curious mindset and willingness to learn Can work under service mind and work well under pressure Recruiter Supaporn Limsiritong (สุภาภรณ์ ลิมศิริธง) AIS is transforming from “Telecom Service Provider” into “Digital Life Service Provider” offering innovative services for customers’ daily life. We realize that people are the most important factor to drive sustainable growth of the company. We always strive to develop and create growing opportunity for our people by offering challenging work according to individual’s talent. As we are adapting ourselves to rapidly changing environment, our people will have opportunity to work in various challenging projects. Our culture emphasizes teamwork and meritocracy as we believe that people are the most important factor behind our success.

Responsibilities

Provide first and second tier support for Online store and LEGO services while monitoring and maintaining service stability. Investigate, troubleshoot, and resolve incidents, ensuring timely responses and effective communication with users.