CALLING ALL INNOVATORS – FIND YOUR FUTURE AT FISERV.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

WHAT YOU WILL DO:

• Support management of a portfolio of between 150-200 active projects / programs.
• Provide program management support and reporting post contract and execute required development across relevant segments and functions.
• Manage program level scope, change and high-level program milestones and project plans.
• Develop relationships with internal and client product managers to ensure product roadmaps are aligned to deliver needed enhancements and to coordinate timing of delivery.
• Oversee the successful delivery of implementation and certification projects; support a cross functional project team of Fiserv Professionals as they work with our clients and ensure a quality client experience.
• Identify, implement, and document process improvements to speed ROI and enhance client experience.
• Effectively communicate and escalate important issues and service gaps to ensure prompt resolution of client concerns related to implementation efforts.
• Facilitate both internal and external program status meetings to foster alignment throughout the organization.

IMPORTANT INFORMATION ABOUT THIS ROLE:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• Must be able to travel up to 15% of the time.
• In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship, now or in the future.
• This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
• All offers of employment are contingent on standard background checks.