COMPANY OVERVIEW

Clinical Outcomes Solutions (COS) is a global research consulting group providing 360° support and services across all facets of clinical outcomes research to assist with value-driven decisions for informing patient care. Our mission is to advance the science of patient outcomes through innovative solutions and deep partnerships with our clients. We are dedicated to transforming clinical outcome assessment (COA) research into a powerful tool for improving patient lives and creating value for our clients. With a passionate commitment to excellence, we strive to drive a measurable impact on patient outcomes and make a meaningful difference in patients’ lives worldwide. We are looking for an Associate Director – Project Management (AD – Project Management) to join our Project Management Technical Support Unit (TSU) for the UK team.

POSITION OVERVIEW

Working in collaboration with the research team, the Associate Director – Project Management (AD Project Management) will organize and oversee projects to ensure they meet relevant KPIs: on time, on budget, and on scope. As part of the COS Project Management Technical Support Unit, the AD Project Management is a key member of the COS project teams, works closely with and supports the Project Manager (PM) assigned to a project, the Study Lead (SL), and Research Team (RT) acting as the central point of support in project planning and execution including communication and coordinating resources to achieve project goals. The AD Project Management also manages risks, monitors progress, and ensures stakeholder satisfaction.

REQUIREMENTS

• Bachelor’s degree required in related area; master’s degree preferred
• Experience in the pharmaceutical or life sciences industry
• PMP certification required
• Proficiency in Microsoft Office Suite, , and project management software.
• Strong leadership skills and the ability to coordinate people, timelines, and deliverables effectively.
• Demonstrated ability to build trust and partnership with clients and stakeholders, and support team growth and a positive, inclusive culture.
• Experience with identifying and resolving issues efficiently; adaptable to new challenges.
• Ability to align project goals with broader company and client objectives.
• Demonstrated strong customer and service focus
• Excellent written, verbal and interpersonal communication skills, including the ability to work in a dynamic environment with changing priorities
• Demonstrated ability to be flexible and adaptable to changing business needs
• Demonstrated problem-solving skills
  COS is a highly collaborative and team-oriented company with a strong customer service focus.

• Create project management plans, alongside the PM and/or SL, including setting targets for milestones, adhering to deadlines, to monitor and track project progress using MS Project™
• Maintain project-related PM forms (communication plans, risk assessment plans, lessons-learned repository) for assigned projects.
• Take the initiative to ensure SLs/RTs have PM support when a PM is not assigned.
• Collaborate with other TSU/BU as needed.
• Hold UK PM sessions or office hours to provide additional opportunities of support and collaboration.
• Partner with SLs to manage projects from initiation through project close-out, ensuring they remain within established KPIs.
• Establish great rapport with COS and Client stakeholders.
• Provide timely project progress reports (both verbal and written), communicate major shifts to project scope, project tasks, project costs, timelines, risks/issues, and escalate as needed.
• Ensure that all projects KPIs are delivered as agreed
• Evaluate and track project audit readiness using internal audit check lists and processes.
• Measure performance and adherence to SOPs and guidelines using appropriate project management tools
• Collaborate and make recommendations on project decisions to the project team
• Drive team efforts with a synergistic approach.
• Identify potential process improvements and make recommendations