POSITION SUMMARY

Successful project management requires that Senior Project Managers develop strong working relationships with the client and key internal customers and organize and build effective project teams for each study.
The Senior Project Manager is accountable for successful project execution, understanding sample only and full-service fieldwork from start to finish, and will collaborate with members of several operational teams and account management to ensure that the project objectives are understood by the team and are successfully delivered.
Senior Project Managers are responsible for managing all aspects of sample management, survey programming, data collection and data management for assigned research studies while upholding the company’s standard of quality assurance through project lifecycle including all deliverables and communications. Project types are variable in size, length and complexity.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in related field or equivalent work experience.
• Market Research experience with clear understanding of the industry.

SPECIALIZED SKILLS:

• Expert Proficiency in Microsoft Office Word, Excel, and PowerPoint.

COMMUNICATION SKILLS:

• Demonstrates highest level of ability in all aspects of communications: written, oral, listening and expressing ideas.

ANALYTICAL SKILLS:

• Excellent problem-solving ability.
• Ability to analyse qualitative data.
• Exceptional analytical, quantitative and deduction skills.

BUSINESS ACUMEN SKILLS:

• Understanding of business processes.
• Demonstrates a strong customer orientation.
• Demonstrate cross-functional knowledge and ability to thrive in a highly complex environment.

These include the following. Other duties may be assigned at the discretion of management in the context of the role:

• Ensure clear communication among all groups involved in successful delivery of projects. This includes day-to-day communication with clients; coordination with other client services groups, vendors and partners; and communicating project milestones to internal and external stakeholders.
• Set up and implement strategy for successful completion of new and on-going projects to be delivered on time, on budget and on scope. This includes project delivery timelines; effective sample plans; identifying project risks and developing risk mitigation plans; and managing changes in project scope and providing alternate solutions.
• Manage all post-delivery project needs including confirming project close with key stakeholders; preparing invoices; debriefs and creating rebound opportunities; and assuring client satisfaction.
• Expand and leverage client relationships through understanding of client objectives; consultation during Sale’s Process; participation in Sale’s calls and meetings; understanding pipeline of existing opportunities and effective investigating and up-selling.
• Mentoring, supporting and training new and junior staff.

Requirements