What you’ll be doing

• Lead complex international SaaS implementation projects from early scoping and planning through go-live across EMEA
• Define delivery approach, governance, and implementation structure together with enterprise customers, translating early expectations into a realistic and executable delivery plan
• Translate ambiguity into clear scope, aligned stakeholder expectations, and structured delivery plans that hold up in execution
• Lead multidisciplinary delivery teams including consultants, architects, offshore resources, and partners
• Manage senior stakeholders and proactively prevent risks and escalations through structured governance and continuous alignment
• Protect Planon’s standard product model by balancing customer ambition with a scalable implementation approach and limiting unnecessary customization
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