WHO ARE WE

We are a digital health company passionate about supporting patients and healthcare professionals across the world through our medical software tools.
Starting out in 2015 producing videos for patients and their families, we have grown to become the UK’s largest provider of health information videos and the people behind the Health and Care Video Libraries platform.
With our extensive experience in transforming pathways of care and our passion to empower patients with knowledge and tools to manage their own health, we have developed CONNECTPlus, a multiple conditions app.
Our aim is to empower patients to self-manage all their conditions and treatments at home, enable healthcare professionals to support and care for patients remotely to reduce demand and employ data to make improvements to population health and wellbeing.
HCI has a highly skilled team working in the implementation and delivery of large scale digital projects, with in-house software developers, content writers, videographers and project managers supporting our clients and their patients.

JOB DESCRIPTION

We are seeking a highly skilled, motivated and passionate Senior Project Manager to join our team.
The Senior Project Manager role will be responsible for overseeing development and implementation projects with a focus on our flagship platform CONNECTPlus. This platform uses patient education, and remote monitoring to empower people to manage their conditions at home.
This reduces demand on the health system, cutting queues, lowering costs, boosting productivity, and delivering at least an 8x return on investment - learn more about CONNECTPlus here - https://hci.digital/products/features-and-functionality/.
The Senior Project Manager must engage healthcare professionals in product delivery, change, implementation, and evaluation. They will also manage patient and user focus groups, ensuring that patient and clinical voices remain central to our projects.
The candidate should be able to facilitate meetings and workshops with multiple stakeholders and communicate the outcomes to the technical and development teams to meet the project needs.
The ideal candidate drives transformational change in challenging environments through strong leadership, communication, and project management skills. They thrive in a fast-paced digital setting and embrace opportunities to make a significant impact.

ESSENTIAL SKILLS AND QUALIFICATIONS

• Minimum of 5 years relevant project management experience
• Undergraduate degree or equivalent
• Able to oversee the programme of work and manage multiple projects simultaneously
• Prioritising projects based on business impact, risks, and dependencies
• Strong accountability, ensuring timely delivery of project deliverables and effective time management
• Demonstrate success in defining clear project objectives, developing comprehensive plans, and driving successful execution to achieve measurable outcomes
• Experience in analysing and evaluating product and customer feedback
• Responsible and confident with the ability to work independently and as part of a team
• Strong communication and interpersonal skills to foster relationships both within the team and with external stakeholders
• Evidence of project tracking software and the ability to report on progress updates internally and externally
• Enough technical knowledge to bridge the gap between product, development, and clients
• Able to identify enhancements to processes for efficiency gains and overall better ways of working.

DESIRABLE SKILLS AND QUALIFICATIONS

• Project management certification - e.g Agile, Change Management
• Experience working in the digital healthcare industry
• Background in web or app development, understanding the technical aspects of digital projects
• Experience in leading and facilitating meetings, workshops, and training sessions
• Understanding regulatory and compliance requirements in digital health (e.g., GDPR, NHS frameworks, FDA/MDR standards)

Please refer the Job description for details