KEY SKILLS REQUIRED

Demonstrable capability in leading integrated change (people, process, technology) and delivering cross-functional projects and workstreams

• Trained in programme and project management techniques and processes (e.g., MSP, APM, Prince2 Practitioner etc.), possessing the knowledge to deploy differing delivery methodologies as appropriate (e.g., waterfall, agile)
• Proven ability to work as one team to support project delivery, leading and motivating project teams of 20+ people (including third party suppliers)
• Strong communication skills with the ability to influence up to and including board level
• Experience of implementing change projects which align both the ‘hard’ and ‘soft’ elements of the organisation e.g., strategy, processes, systems, structure, values, behaviour, skills, engagement, and communication
• Financial understanding and appreciation (budgeting, reporting, interpretation); managed budgets up to £5m
• Not fazed by complex problems or conflicting priorities; can cut through complexity and enable quality decision making
• Commercial awareness and an understanding of the easyJet business model (or comparable business)
• Resilient and able to work under pressure
• Recognises limitations and requests support to resolve issues that go beyond current capability
• Knowledge of working in an Airline operation and/or retail environment preferable

The Senior Project manager role has accountability for driving the delivery of strategic projects and benefits within the aligned business domain. Responsible for ensuring projects outcomes and agreed measures are achieved (time, cost, quality, value) the role will work with senior stakeholders to improve overall business performance. Leading a team of Project Managers, the Senior Project Manager will have responsibility for both standalone projects within the easyJet enterprise portfolio and for specific work-streams/projects within larger programmes that impact their domain. Demand management, recruitment and resource planning will be part of the role, along with ensuring best practice Project Management standards are upheld.

easyJet wants to continue building the world’s leading airline retail offering and we are looking for someone to come and join our ambitious team. The Inflight Retail team sits within our commercial function, and is tasked with delivering a completely integrated retail strategy that delivers to the bottom line. We want to stay ahead of the latest consumer trends in food & beverage and relevant consumer goods. We seek to identify and implement technology disruption and build strong brand & retail partnerships. All of this within the unique and intense retail environment that is a low cost airline operation.

• Holds overall responsibility for delivery of change across their domain to the agreed schedule, within timescales and to budget for domain area
• Supports effective triage of all new work requests, understanding the request in the context of the business area supported, recommending the appropriate pathway and methodology
• Works to enhance knowledge of best-in-class practices in change and project delivery and contributes to the Programme & Project Delivery practice centre of excellence with a focus on continuous improvement
• Defines and manages the project resource requirements working with resource owners in both driving and enabling business functions
• Provide constructive challenge and manage risks and issues as they arise
• Works effectively with internal stakeholders and third-party suppliers to identify delivery timescales and prioritisation calls required where appropriate
• Works with wider stakeholders to ensure the Delivery Management framework is adhered to consistently. Champion the use of the appropriate framework, tools, processes, and guidance by the easyJet Delivery and Change team
• Identify and apply the methodology(s) deemed to be most appropriate/effective to manage the project(s)
• Delivers integrated change projects (people, process, technology) with a relentless focus on delivering the business outcomes and defined benefits in line with the business case
• Work closely with the Business Lead and Sponsor to achieve appropriate sponsorship, governance, stakeholder support and engagement
• Ensures projects have clear structure, deliverables, milestones, workstreams, dependencies, risk and control framework are in place and that roles and responsibilities are deemed and understood and issues are resolved with the right people
• Identifies learnings and root causes, and supports their use to drive effective and efficient delivery of future initiatives

Requirements of the Role